Assistant General Manager
About The Position
The Assistant General Manager supports the Restaurant General Manager in maintaining brand standards and leading the restaurant team. The role trains, coaches, and recognizes Team Members to deliver strong customer experiences, and takes charge of daily operations and decision-making when the General Manager is absent. The position involves a 50-hour workweek. The Assistant General Manager helps manage restaurant performance and operations, including customer satisfaction, food safety, staffing, employee relations, financial results, facility maintenance, and health and safety compliance. The role also supports a culture of equity, inclusion, belonging, recognition, collaboration, and motivation.
Requirements
- At least 3 years of restaurant or retail management experience.
- Strong communication skills for conducting performance appraisals, taking disciplinary action, and motivating and training employees.
- Ability to assist with Profit & Loss management, cash control and security procedures, inventory, labor management, and financial report review.
- Ability to ensure employees receive proper training and resources.
- Ability to champion Taco Bell's culture and values, including equity, inclusion, and belonging.
- Ability to follow corporate policies, procedures, and Occupational Health and Food Safety standards.
Responsibilities
- Model the MIC Success Routine and prioritize customer needs to ensure consistent customer satisfaction.
- Oversee Team Members' adherence to Shift Excellence responsibilities, maintain high food safety standards, and uphold Core excellence.
- Take charge of restaurant operations when the Restaurant General Manager is absent.
- Collaborate with the General Manager to assess team performance and provide ongoing constructive and positive feedback.
- Address employee relations issues, resolve them when appropriate, or escalate them to the General Manager.
- Assist with sourcing, recruiting, interviewing, and hiring Team Members.
- Promote equity, inclusion, and belonging in the restaurant.
- Assist with Profit & Loss management, including cash control, security procedures, inventory maintenance, and labor management.
- Review financial reports and take appropriate actions to optimize performance.
- Support facility maintenance and ensure health and safety standards are followed.
- Ensure employees receive proper training and resources.
- Lead individual and team recognition, collaboration, and motivation.
- Support the General Manager in hiring and recruiting exceptional talent.
- Conduct performance appraisals, take disciplinary action, and motivate and train employees.
- Adhere to corporate policies, procedures, and Occupational Health and Food Safety standards.
Benefits
- Competitive pay
- Bonus potential
- Two weeks' vacation and additional paid time off
- Free bachelor's degree and scholarship programs
- Free meals
- Career advancement and professional development
- Medical benefits from day one
- Health and wellness programs
- 401(k) retirement plan
- Discounts on mortgages, vehicles, cell phones, gym memberships, and more
- Shift incentives and other benefits may be available according to company policies
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
