Assistant General Manager
About The Position
The Assistant General Manager helps provide a clean, friendly, and well-stocked experience for every customer and leads the store team in upholding Buc-ee’s standards when the Store General Manager is absent or at their discretion. The role includes managing store personnel, ensuring product quality, promoting customer service, and supporting the Store General Manager with recruiting, training, evaluating, and managing employees. Assistant General Managers typically work a minimum of 48 hours per week, primarily early mornings and afternoons, including most weekends and holidays. The schedule rotates between day and night shifts.
Requirements
- A degree from a college or university, or at least 1–2 years of related experience and/or training, or an equivalent combination of education and experience in a job-related field.
- Ability to work in a fast-paced, high-pressure environment.
- Ability to work on the store’s busiest days, including most weekends and holidays.
- Ability to work a rotating schedule that alternates between day and night.
- Maintain regular and prompt attendance.
- Ability to perform essential job functions with or without reasonable accommodation.
Nice To Haves
- Retail or management experience is preferred.
Responsibilities
- Perform the Store General Manager’s duties and responsibilities in their absence or at their discretion.
- Use point-of-sale and transaction devices competently and accurately, including rapid use of small keyboards.
- Reconcile multiple shift reports.
- Resolve customer and employee issues promptly and in a friendly, professional manner.
- Assign and inspect items listed on the shift duty list.
- Communicate professionally with the Store General Manager and employees.
- Understand and apply applicable federal, state, and local laws concerning retail sales and general employment matters.
- Assist the General Manager in recruiting, training, evaluating, and managing employees.
- Ensure safety rules and regulations are implemented and followed.
- Identify and resolve immediate customer and store needs without constant supervision.
- Complete tasks effectively and efficiently.
- Interact professionally with other team members.
- Perform other duties as required or assigned.
Benefits
- Three weeks of PTO, which may be used, cashed out, or rolled over.
- Medical, dental, and vision coverage.
- 401(k) with a 100% company match up to 6%.
- Opportunity for career advancement.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
