Assistant General Manager
About The Position
The Assistant General Manager is a hands-on restaurant leadership role working alongside the General Manager to run a high-performing restaurant. The role leads the floor and team during assigned shifts, supports hospitality and operations, and serves as Manager on Duty when the General Manager is absent. The Assistant General Manager works in both the front and back of house each week, including being fully cross-trained in back-of-house positions, and develops experience with labor, food costs, and people decisions to prepare for potential advancement into General Manager, Area/District leadership, or Restaurant Support Center roles.
Requirements
- 3–5 years of restaurant management experience, with high-volume or fast-casual experience required.
- High school diploma or GED required.
- Strong leadership, coaching, and people-development skills.
- Excellent guest service and problem-solving abilities.
- Detail-oriented and organized, with the ability to remain calm under pressure.
- Solid understanding of front-of-house and back-of-house operations.
- Tech-savvy with POS systems, KDS, Dayforce, and Microsoft Office.
- Flexible availability, including nights, weekends, and holidays.
Nice To Haves
- Associate degree preferred.
- Bilingual in English and Spanish preferred.
Responsibilities
- Support daily operations, including opening, peak service, and closing procedures.
- Work in the back of house weekly and as needed, and become fully cross-trained in all back-of-house positions.
- Manage schedules, breaks, and team coverage to optimize service and labor.
- Ensure food quality, safety, cleanliness, and presentation meet Luna Grill standards.
- Coach, train, and develop team members through feedback and performance guidance.
- Assist with payroll, scheduling, inventory, ordering, and operational reporting.
- Ensure compliance with health, safety, sanitation, and company policies.
- Address guest concerns promptly and professionally with a hospitality-first mindset.
- Assist the General Manager with labor and food cost control.
- Participate in hiring, promotions, transfers, and terminations.
- Communicate company updates and operational expectations clearly to the team.
- Serve as Manager on Duty when the General Manager is absent.
Benefits
- Quarterly bonus opportunities.
- Medical, dental, and vision insurance.
- 401(k).
- Paid time off.
- Paid holidays.
- Sick leave.
- Career advancement opportunities.
- Employee referral bonuses.
- Guaranteed overtime for a 50-hour workweek.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
