Arby's Assistant Manager

Arby's • Anchorage, AK

18d

About The Position

The Assistant General Manager (AGM) supports the General Manager in daily restaurant operations, providing leadership to help ensure smooth operations, efficiency, and strong results. When the General Manager is absent, the AGM is responsible for ensuring the restaurant operates according to brand standards. The role involves leading shifts, supporting team members and shift managers, maintaining customer service and safety standards, developing employees, assisting with hiring, and supporting the restaurant’s financial goals.

Requirements

• Must be at least 18 years old.
• At least 2 years of restaurant experience, with proven leadership on all shifts.
• High school diploma or equivalent.
• Ability to read, speak, and write in English.
• Must pass the ServSafe Certification Course and Exam and maintain a current health card as required by local or state regulations.
• Reliable transportation.
• Must pass a clear criminal background check.
• Must have an acceptable Motor Vehicle Record (MVR).
• Flexible availability for nights, weekends, and holidays.
• Ability to stand and walk continuously throughout scheduled shifts.
• Ability to lift up to 50 pounds.
• Ability to perform walking, bending, reaching, pushing, pulling, stretching, and repetitive movements.

Responsibilities

• Lead shifts and ensure operational tasks are completed on time while maintaining quality assurance.
• Lead, coach, and motivate team members and shift managers, prioritizing the customer experience.
• Prioritize customer and employee health and safety and ensure compliance with OSHA regulations.
• Train and develop employees interested in leadership roles, assist with development plans, and provide constructive feedback.
• Collaborate with the General Manager to identify staffing needs, interview candidates, and welcome new hires.
• Support the General Manager in achieving the restaurant’s financial goals.
• Provide 5-star service and prioritize customer satisfaction.
• Assist the General Manager in managing restaurant operations.
• In the General Manager’s absence, ensure restaurant operations follow brand standards.
• Build rapport with customers, vendors, and other stakeholders to support restaurant success.
• Maintain a positive work environment in collaboration with the General Manager and team members.

Benefits

• DRG Cares Grant Program: financial assistance for employees facing life challenges.
• DRG Savings Marketplace: exclusive discounts for DRG employees.
• Employee Assistance Program with counseling, legal support, travel assistance, and more.
• Live Más Scholarship Program.
• Employee Referral Program.
• Education benefits, including GED reimbursement and free second-language education.
• DailyPay Program, which offers the option to receive paychecks daily.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED