Assistant General Manager

Travelodge Milford • Milford, UT

9d

About The Position

The Assistant General Manager is responsible for all aspects of hotel operations and supports the General Manager. The role directs and coordinates hotel activities to promote efficient and economical operations while maximizing the property’s potential and balancing the satisfaction of guests, employees, and owners.

The position requires strong management skills, including the ability to delegate work and authority, and to provide coaching, advice, and assistance. The Assistant General Manager must be available to work when needed, including weekends, holidays, and nights. A degree or diploma in hotel management or a related field is preferred. Experience in financial accounting, personnel supervision, and problem resolution is an added advantage, along with excellent computer system skills.

The employer is Hospitality Management Corporation, a Dallas-based privately held hospitality management and services provider. The role is for Travelodge and Penny’s Diner of Milford, Utah. The posted annual pay is $45,000.

Requirements

• At least 5 to 10 years of experience in the hospitality industry.
• At least 3 to 4 years of experience as an Assistant General Manager.
• Strong management skills and the ability to assign or delegate work and authority to achieve goals.
• Availability to work when needed, including weekends, holidays, and nights.
• Excellent computer system skills.

Nice To Haves

• A degree or diploma in hotel management or a related field is preferred.
• Experience in financial accounting, personnel supervision, and problem resolution is an added advantage.

Responsibilities

• Support the General Manager in daily operations and overall property management.
• Supervise department heads and staff to ensure adherence to hotel policies and service standards.
• Assist with hiring, training, performance reviews, and disciplinary actions.
• Handle guest concerns and ensure prompt service recovery.
• Monitor guest feedback from TripAdvisor, online travel agencies, and surveys, and implement improvements.
• Maintain accurate reports, including cash flow, accounts receivable aging, billing, and inventory.
• Lead morning meetings in the General Manager’s absence and assist with business planning.
• Ensure compliance with standard operating procedures, safety regulations, and brand standards.
• Perform property and room inspections and oversee maintenance and furniture, fixtures, and equipment.
• Collaborate with the sales team on client relations and new business opportunities.
• Fill in across departments when needed and respond to emergencies as required.
• Support audits and drive continuous improvement initiatives.
• Delegate work and authority as appropriate and provide coaching, advice, and assistance.

Benefits

• 401(k).
• Promotional opportunities with a growing company.
• Efforts are recognized and results are rewarded.
• Annual pay of $45,000.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed