Assistant General Manager
About The Position
The Assistant Restaurant Manager at Bluemont Group, a local Dunkin’ franchisee, supports the General Manager in running the restaurant. The role leads shifts, helps hire and train team members, coaches staff, and maintains Dunkin’ standards for quality, speed, and cleanliness. It also provides hands-on experience with labor, food cost, and cash control to prepare the successful candidate for a future General Manager role. Restaurant hours range from as early as 4 a.m. to as late as 11 p.m., with hours varying by location and day. Opening and closing shifts, early mornings, and weekends are part of restaurant management. Applicants must be at least 18 years old and able to stand, bend, move, and lift and carry supplies during a full shift. The role requires earning and maintaining ServSafe® certification.
Requirements
- Supervisory experience in a restaurant, QSR, or retail setting.
- Ability to make sound decisions under pressure and explain them to the team.
- Ability to give honest feedback and handle conflict calmly.
- Availability to work opening and closing shifts, including early mornings and weekends.
- Ability to stand, bend, and move for a full shift and lift and carry supplies.
- Must be at least 18 years old.
Nice To Haves
- Dunkin’ or other QSR management experience.
- Current ServSafe® certification.
- A second language.
Responsibilities
- Lead shifts on the floor, including drive-thru operations and the morning rush.
- Help the General Manager hire, train, and cross-train Crew Members and Shift Leaders.
- Coach the team, recognize successes, and address performance issues promptly and fairly.
- Maintain Dunkin’ standards for quality, speed, and cleanliness on every shift.
- Implement new menu items, promotions, and marketing on time.
- Control labor, food cost, and cash; review results with the General Manager and plan corrective actions.
- Promote the safety of team members and guests through food safety, cleanliness, and preventive maintenance.
- Earn and maintain ServSafe® certification.
Benefits
- Weekly pay.
- Paid vacation.
- 401(k) plan with matching contributions.
- Free coffee and meals while working.
- Off-shift discounts.
- Competitive benefits package.
- Hands-on coaching from the General Manager on labor, food cost, and cash control.
- A career progression path from Assistant Manager to General Manager to District Manager.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
