Assistant General Manager
About The Position
The Assistant General Manager supports the General Manager in executing facility planning, organization, leadership, and control functions. The role helps manage facility operations, staff performance, and financial accountability to achieve budget goals, maximize revenue, and improve customer satisfaction. It requires hands-on leadership, knowledge of company policies and practices, and a commitment to a customer-first culture. The position involves work in office and outdoor environments across varied climates and weather conditions, as well as extensive travel and flexibility.
Requirements
- At least two years of managerial experience in logistics, distribution, or operations is highly desirable.
- A proven track record of driving operational excellence and consistently meeting corporate objectives in a leadership capacity.
- Robust leadership experience and the ability to inspire and guide teams.
- Strong problem-solving abilities to navigate complex challenges.
- Strong analytical skills for interpreting and forecasting financial budgets.
- Ability to develop, recommend, and implement innovative plans for continuous process improvement.
- Outstanding interpersonal skills for collaboration and relationship-building.
- Superior written and verbal communication skills.
- Customer relations skills and experience to enhance client interactions and satisfaction.
- Proficiency in all areas of the Microsoft Office Suite.
- Reliable transportation.
- Willingness to relocate for promotional opportunities.
Nice To Haves
- A four-year college degree, military experience, or relevant work background.
- Bilingual skills.
Responsibilities
- Collaborate with the General Manager to manage facility operations, staff performance, and financial accountability, including monthly review of profit and loss statements for accuracy and improvement opportunities.
- Support hiring, training, and development of team members in accordance with company guidelines and performance expectations.
- Ensure daily operations run smoothly and resolve employee and customer issues professionally and efficiently.
- Assist with facility audits and enforce compliance with internal policies and county, state, EPA, and OSHA regulations.
- Build strong relationships with customers, members, and sellers to promote satisfaction and loyalty.
- Monitor and lead staff performance using company metrics to achieve operational goals.
- Provide direction, coaching, and feedback to team members to support accountability, alignment, and positive employee relations.
- Promote a customer-first culture by delivering innovative, high-quality service in line with company standards.
- Work effectively in office and outdoor environments across diverse climates and weather conditions.
- Travel extensively as required, demonstrating flexibility and adaptability.
- Perform additional responsibilities as assigned by the General Manager.
Benefits
- Medical, dental, and vision coverage.
- 401(k) with company match.
- Employee Stock Purchase Plan (ESPP).
- Employee Assistance Program at no cost to the employee.
- Vacation and sick pay.
- Paid company holidays.
- Life and AD&D insurance.
- Employee discounts.
- Additional employee benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
