Assistant General Manager

Odeko•Moonachie, NJ

15d

About The Position

Odeko is seeking an Assistant General Manager to lead operations for its overnight last-mile delivery operation. The role oversees warehouse and driver operations, promotes safety, optimizes performance, improves operational efficiency, and supports a delivery success quality rate of 95% or higher. The Assistant General Manager owns assigned workstreams and collaborates with upstream and downstream teams to achieve results in a fast-paced logistics environment. The position supports, coaches, and leads drivers, dispatch, and team leaders; owns operational KPIs for the assigned shift and workstreams; collaborates with support teams and leaders across shifts; and can stand in for the Site General Manager as needed. The role also performs other duties assigned by the General Manager or other leadership.

Requirements

At least 5 years of experience in operations leadership.
At least 2 years of direct-report and performance-management experience.
A track record of delivering results against safety, compliance, and operational KPIs.
Ability to work a flexible schedule, shift, and work area, including weekends, nights, and/or holidays.
Ability to collect and assess complex data and use insights to formulate, propose, and deploy effective business solutions.
Proficiency in operations management systems, routing software, and productivity tools.
Strong understanding of last-mile delivery logistics.

Nice To Haves

Strong financial acumen, including experience managing labor budgets and operational P&L elements.
OSHA, DOT, or other relevant safety certifications.
Lean, Six Sigma, or continuous improvement certifications.
Bilingual English/Spanish.

Responsibilities

Create and maintain a strong safety culture that eliminates operational risks.
Support, coach, and lead drivers, dispatch, and team leaders.
Demonstrate initiative, a bias for action, and a focus on results.
Develop team leaders who can drive business results.
Own operational KPIs for assigned shifts and workstreams, including delivery success rate, safety metrics, labor and productivity, and route efficiency.
Use process and project management skills to deliver measurable results.
Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources, and other support teams to develop plans that meet business objectives.
Partner with leaders on other shifts and workstreams to ensure seamless 24-hour operations.
Stand in for the Site General Manager as needed.
Perform duties assigned by the General Manager and/or other leadership.