Assistant General Manager

Verano•Sebastian, FL

18d•$45,000 - $45,000•Onsite

About The Position

The Assistant General Manager assists with managing personnel, inventory purchasing and tracking, sales goals, and bonus targets. The role serves as manager-on-duty when the General Manager is absent and is expected to spend 25% of its time on inventory activities, including maintaining accurate inventory records. Salary is $45,000 annually, with a conditional quarterly bonus incentive. The position supports dispensary staff, inventory, and patient and customer relations. It works closely with the General Manager and corporate retail team, helps maintain the facility’s culture and atmosphere, and ensures regular compliance and accurate records of dispensary activity.

Requirements

High school degree or GED.
At least 1 year of experience as an assistant manager or above.
Ability to work well with others and communicate effectively with staff and retail management.
Flexibility to accommodate scheduling demands, including some weekends, regularly scheduled shifts, and applicable holidays.
Proven ability to manage teams effectively.
Excellent communication and customer service skills.
Must be at least 21 years of age.

Responsibilities

Support dispensary staff, inventory, and patient/customer relations.
Interact with customers and patients and provide exceptional customer service.
Respond to customer and patient inquiries, feedback, and suggestions.
Resolve in-store situations quickly and respectfully.
Build bi-weekly work schedules for current and incoming staff.
Walk the floor and serve as a resource to dispensary staff on products and services, industry news, and regulatory changes.
Coach and develop staff, and answer their questions, concerns, and suggestions.
Delegate tasks to Cannabis Advisors to maintain regular compliance.
Work with the General Manager to communicate information from the corporate retail team to dispensary staff.
Conduct interviews at the direction of the General Manager.
Train staff on the POS System and State Inventory System.
Oversee orders and deliveries to ensure order accuracy and timely delivery.
Maintain company culture and atmosphere within the facility.
Keep records of dispensary activity, including cash, sales, vendors, and customer/patient information.
Assist with personnel management, inventory purchasing and tracking, sales goals, and bonus targets.
Act as manager-on-duty in the General Manager’s absence.
Spend 25% of work time on inventory-related activities and maintain accurate inventory records.
Perform other duties as assigned.