Assistant General Manager
About The Position
Shake Shack is hiring an Assistant General Manager to help lead restaurant operations and deliver memorable guest experiences. The role focuses on developing team members, maintaining high standards of hospitality and food safety, and achieving financial and profitability goals. The Assistant General Manager also supports effective scheduling, payroll, and compliance with health and safety requirements, while promoting the brand in the local community. Shake Shack describes its workplace as collaborative, inclusive, and focused on learning, mentorship, and career growth. The company is committed to high-quality food, hospitality, and giving back to its communities.
Requirements
- At least 3 years of Restaurant General Management experience in a high-volume, fast-paced environment.
- Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security.
- Ability to learn and train others on all aspects of Shack operations.
- Demonstrated ability to champion hospitality and motivate team members.
- Strong leadership skills focused on coaching and achieving excellence.
- Knowledge of all financial aspects of business operations.
- At least 3 years of P&L responsibilities.
- Willingness to work flexible hours.
Nice To Haves
- Food handler certification.
Responsibilities
- Lead, coach, and develop team members.
- Manage inventory, quality, and safety protocols.
- Manage the budget to meet and exceed financial and profitability goals.
- Maintain high standards of excellence and hospitality.
- Drive sales and profits while developing people.
- Implement company policies, procedures, and strategies to support compliance with local and state health and safety codes.
- Manage payroll and scheduling.
- Promote the brand in the local community through word-of-mouth and restaurant events.
Benefits
- Weekly pay and performance bonuses.
- Shake Shack meal discounts.
- Corporate discounts for travel, electronics, wellness, leisure activities, and more.
- Medical, dental, and vision insurance.
- Employer-paid life and disability insurance.
- 401(k) plan with company match.
- Paid time off.
- Paid parental leave.
- Access to an Employee Assistance Program starting on Day 1.
- Pre-tax commuter and parking benefits.
- Flexible spending and dependent care accounts.
- Development and growth opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
