Residence Inn Denver Golden/Red Rocks - Assistant General Manager

Aimbridge Hospitality • Golden, CO

7d

About The Position

The Assistant General Manager helps oversee hotel operations and multiple departments, working with the General Manager to support smooth operations and hotel profitability. When the General Manager is away, this role oversees departments, supports revenue growth, and manages costs. The Assistant General Manager addresses operational challenges, recruits, hires, and trains Guest Services staff, and supports the development and ongoing training of team members at all levels. The role requires clear communication with colleagues and guests, comfort working with financial information and data, and use of Windows operating systems for management and reporting. The Assistant General Manager also reinforces professional appearance and grooming standards and provides friendly, service-focused interactions. Supervisory experience is required, along with the ability to remain calm and objective under pressure. The position requires holding or obtaining certifications such as Food Handlers, Alcohol Awareness, CPR, and First Aid.

Requirements

• At least five years of progressive hotel experience in Rooms or Food & Beverage; alternatively, a four-year degree with 2–3 years of related experience, or a two-year degree with 3–4 years of related experience.
• Supervisory background required.
• Ability to remain calm and objective under pressure.
• Must hold or obtain certifications such as Food Handlers, Alcohol Awareness, CPR, and First Aid.
• Ability to work with financial information and data and perform mathematical tasks.
• Familiarity with Windows operating systems.

Responsibilities

• Supervise multiple departments and manage teams in partnership with the General Manager to support hotel operations and profitability.
• Identify operational challenges proactively and resolve them to improve efficiency.
• Recruit, hire, and train Guest Services staff.
• Support development programs and ongoing training for managers and hourly employees.
• Communicate clearly with colleagues and guests, listening actively and understanding their concerns.
• Use financial information, data, and math skills to support hotel operations.
• Use Windows operating systems for management and reporting.
• Maintain professional appearance and grooming standards in accordance with company guidelines.
• Provide friendly, service-focused interactions with guests and teammates.

Benefits

• Medical, dental, and vision coverage
• Short-term and long-term disability income
• Term life and AD&D insurance
• Paid time off
• Employee Assistance Program
• 401(k) retirement plan
• Daily Pay

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed