Assistant General Manager
About The Position
The Assistant General Manager helps lead a Panera bakery-cafe, partnering with the General Manager to oversee operations, delight guests, and grow the business. The role includes taking ownership of hiring, training, and team development while helping create a welcoming, safe workplace and a culture of warmth, belonging, growth, and trust. The Assistant General Manager supports key operational decisions, staffing and scheduling, performance management, guest service, company initiatives, regulatory compliance, and cost and inventory management. The role requires flexible hours, including nights and weekends, in a fast-paced environment with shifting priorities. Job offers are conditional upon the results of a background check.
Requirements
- Minimum age of 18.
- Proven ability to drive positive results through strong business acumen.
- Proven ability to run effective shifts while directing, motivating, coaching, and developing others in a fast-paced environment.
- Availability to work flexible hours, including nights and weekends, in a fast-paced environment with shifting priorities.
- ServSafe certification or ability to achieve it.
- Ability to lift, carry, push, or pull objects weighing up to 50 pounds.
- Ability to stand and walk for up to 6 hours.
- Ability to communicate clearly and quickly understand directions from guests and associates in a loud environment.
- Any job offer is conditional upon the results of a background check.
Nice To Haves
- At least 1 year of restaurant management experience is preferred.
Responsibilities
- Support the General Manager with key decisions and problem-solving.
- Plan and manage staffing needs, shift scheduling, people development, career development, and succession planning.
- Support hiring, onboarding, and training of new team members; motivate, engage, inspire, and celebrate the team.
- Assist in managing team performance to meet bakery-cafe goals, operational and quality standards, and guest-service expectations.
- Partner with the General Manager to develop managers in people processes and Panera’s Guiding Values & Behaviors.
- Work with the team to ensure guests are delighted by food quality, service, and team interactions.
- Build relationships that encourage long-term, loyal guests.
- Follow operational procedures and execute company strategies and initiatives.
- Ensure team members follow company policies and procedures and comply with federal, state, and local regulations.
- Maintain a healthy and safe workplace that meets health, food, safety, and company culture standards.
- Assist the General Manager with managing overall costs and inventory.
- Model Panera’s Guiding Values and Behaviors, including taking initiative, working as a team, celebrating success, and seeing the best in others.
Benefits
- Competitive pay and eligibility for quarterly bonuses
- Free on-shift meals and unlimited fountain beverages
- Paid vacation, sick time, and holidays
- Medical, dental, vision, and life insurance
- Pet insurance
- 401(k) with match available
- Career advancement and leadership development opportunities
- Tuition discounts
- Perks and rewards for team members
- Team member assistance program
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
