Assistant General Manager

Laundry Capital Co. LLC • New York, NY

21d • Onsite

About The Position

The Assistant General Manager partners with the General Manager to deliver exceptional customer experiences and maintain operational excellence at a retail laundromat. The role manages wash, dry, and fold services; maintains clean, safe, and well-organized store conditions; promotes laundry products; and supports a welcoming environment. The Assistant General Manager also supervises and supports staff, manages inventory, and assists with the laundromat’s day-to-day operations.

Requirements

• At least 2 years of leadership experience in retail, service, sales, or operational management.
• Strong communication skills and the ability to motivate teams and serve customers.
• A strong sales mindset and experience working in retail.
• Ability to stand for long periods and lift up to 35 pounds.
• Flexible schedule with availability to work evenings and weekends as needed.
• Hands-on commitment to operations and maintenance needs.

Nice To Haves

• Experience managing budgets, driving revenue, and controlling costs.
• Bilingual skills.

Responsibilities

• Deliver outstanding customer service and provide customers with a seamless experience.
• Keep the store clean, safe, organized, and operating efficiently.
• Oversee and support staff during shifts, providing guidance and ensuring adherence to company policies and procedures.
• Manage inventory and keep supplies, including detergent and cleaning supplies, stocked.
• Assist with the day-to-day management of the laundromat and ensure the facility is fully operational.
• Manage wash, dry, and fold services and promote laundry products.

Benefits

• Competitive hourly rate.
• Sales-based bonus program.
• Tips from customers.
• Medical benefits coverage option.
• Employee discount program.
• Professional development and growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed