Assistant General Manager

JLL•Nashville, TN
•Onsite

About The Position

The Assistant General Manager supports the daily operations of a mixed-use development and serves as an administrative leader who oversees the property when the General Manager is absent. The role works closely with tenants, vendors, and engineers, and supports financial reporting. It offers an opportunity to build property-management skills and may provide a pathway to leadership roles at JLL. The position requires an on-site presence in Nashville, Tennessee. The role also includes other tasks necessary to comply with Property Management Agreements and local ordinances or to ensure property operations. Candidates must be authorized to work in the United States without sponsorship; visa sponsorship is not provided.

Requirements

  • Bachelor's degree in Business, Real Estate, Communications, or a related field.
  • Real Estate license required within 6 months of hire date.
  • 1–2 years of property management experience, with demonstrated success in tenant or resident relations.
  • 1–2 years of experience in budgeting, invoicing, and financial reporting.
  • Strong organizational skills, exceptional attention to detail, and the ability to manage multiple tasks simultaneously.
  • Problem-solving mindset and ability to handle challenging situations diplomatically and effectively.
  • Must be authorized to work in the United States without sponsorship.

Nice To Haves

  • Previous experience in commercial management.
  • Familiarity with property management software systems such as Yardi, MRI, or similar platforms.

Responsibilities

  • Assist with tenant communications and service requests, ensuring prompt responses and effective resolution of issues.
  • Support financial management, including invoice processing, budget tracking, and preparation of monthly operating reports.
  • Coordinate maintenance work orders with engineering teams and external contractors.
  • Conduct regular property walks and inspections to identify maintenance needs and ensure compliance with safety standards.
  • Assist with lease administration, including document preparation, tenant move-in coordination, and file management.
  • Help facilitate tenant events and building communications to enhance community engagement and satisfaction.
  • Perform other tasks required to comply with Property Management Agreements or local ordinances, or as necessary to ensure property operations.
  • Oversee the property in the absence of the General Manager.

Benefits

  • 401(k) plan with matching company contributions.
  • Comprehensive medical, dental, and vision care.
  • Paid parental leave at 100% of salary.
  • Paid time off and company holidays.
  • Early access to earned wages through Daily Pay.
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