Assistant General Manager

Luna Grill•Dallas, TX

21h

About The Position

Luna Grill is seeking an Assistant General Manager to lead restaurant operations, develop team members, and uphold standards for food, service, safety, and cleanliness. The role supports daily operations across opening, peak service, and closing, and includes working in the back of house weekly and as needed. The Assistant General Manager is cross-trained in all back-of-house positions and serves as Manager on Duty when the General Manager is absent. This position assists the General Manager with labor and food cost control, staffing, scheduling, inventory, ordering, payroll, and operational reporting. It also involves coaching and training employees, addressing guest concerns, ensuring compliance with company and health requirements, and participating in employment decisions. The role offers hands-on operational responsibility and development toward a future General Manager position. The target annual rate is $57,000–$61,000, including guaranteed overtime for a 50-hour workweek; compensation varies by region and market. Quarterly bonus opportunities are also offered.

Requirements

3–5 years of restaurant management experience, with high-volume or fast-casual experience required.
High school diploma or GED.
Valid Food Manager Certification.
Strong leadership, coaching, and people-development skills.
Excellent guest service and problem-solving abilities.
Detail-oriented, organized, and calm under pressure.
Solid understanding of front-of-house and back-of-house operations.
Tech-savvy with POS systems, KDS, Dayforce, and Microsoft Office.
Flexible availability, including nights, weekends, and holidays.

Nice To Haves

Associate degree preferred.
Bilingual in English and Spanish preferred.

Responsibilities

Support daily operations, including opening, peak service, and closing procedures.
Work in the back of house weekly and as needed, and remain fully cross-trained in all back-of-house positions.
Manage schedules, breaks, and team coverage to optimize service and labor.
Ensure food quality, safety, cleanliness, and presentation meet Luna Grill standards.
Coach, train, and develop team members through feedback and performance guidance.
Assist with payroll, scheduling, inventory, ordering, and operational reporting.
Ensure compliance with health, safety, sanitation, and company policies.
Address guest concerns promptly and professionally with a hospitality-first mindset.
Assist the General Manager with labor and food cost control.
Participate in hiring, promotions, transfers, and terminations.
Communicate company updates and operational expectations clearly to the team.
Serve as Manager on Duty when the General Manager is absent.