Assistant General Manager-West Hartford

Barcelona Wine Bar•West Hartford, CT

3d•$72,000 - $80,000

About The Position

The Assistant General Manager manages the restaurant’s daily operations, including employee selection, development, and performance management. The role oversees food and supply inventory and ordering, profit optimization, and guest satisfaction. The Assistant General Manager reports to the General Manager and helps manage restaurant shifts, teams, service, safety, and operating standards.

Requirements

Be mindful of guest needs and have a strong sense of urgency, with the ability to respond quickly.
Be eager to learn and grow with an expanding concept.
Demonstrate self-discipline, proactivity, leadership ability, and an outgoing nature.
Handle interruptions and distractions without losing focus on details.
Have exceptional organizational and time-management skills.
Communicate effectively one-on-one and in front of large groups.
Have computer knowledge, including MS Word and Excel.
Be able to stand for prolonged periods; bend, stoop, and twist; lift products and supplies weighing up to 45 pounds; and perform repetitive hand and wrist motions.
Work with hot, cold, and hazardous equipment and operate phones, computers, copiers, and other office equipment.

Nice To Haves

2–3 years of practical restaurant experience preferred.
A BA/BS degree in hotel/restaurant management is desirable.

Responsibilities

Provide humble hospitality and a high-quality guest experience.
Oversee and manage all areas of the restaurant, making final decisions on matters affecting the guest experience.
Manage shifts, including daily decision-making, scheduling, and planning while maintaining standards, product quality, and cleanliness.
Coordinate multiple activities and recommend solutions to operational problems.
Follow company standards and service levels to increase sales and minimize food, beverage, supply, utility, and labor costs.
Maintain the restaurant’s cleanliness, uniforms, appearance, and atmospheric standards.
Promote a safe environment for employees and guests, reduce injury and accident risks, and promptly complete accident reports when injuries occur.
Successfully operate high-volume stores and help create systems, structure, and tools that support growth.
Bring ideas and an entrepreneurial point of view to the business.
Teach, coach, and develop a large team.
Interview hourly employees and directly hire, supervise, develop, and terminate employees.
Ensure positive guest service throughout the restaurant and respond to complaints with appropriate actions to encourage dissatisfied guests to return.
Share enthusiasm for great food and drinks.