Assistant General Manager
Tharaldson Hospitality•East Greenwich, RI
•$60,000 - $70,000•Onsite
About The Position
The Assistant General Manager supports the General Manager in the hotel’s day-to-day operation, helping deliver exceptional guest experiences, lead team members, and ensure operational excellence. The role is suited to an aspiring General Manager seeking to advance in hospitality leadership. The Assistant General Manager may perform General Manager duties in the GM’s absence and assist across hotel departments as business needs require.
Requirements
- Preferred 1+ year of hotel leadership experience in a Select Service or Extended Stay property.
- Valid driver's license required.
- Strong leadership, communication, and customer service skills.
- Experience with scheduling, inventory management, and ordering.
- Flexible availability, including evenings, weekends, and holidays as business needs require.
- Reliable transportation.
Nice To Haves
- Brand experience with Hilton, Marriott, IHG, Hyatt, or similar.
- Associate degree in Hospitality, Business, or a related field, or an equivalent combination of education and experience.
Responsibilities
- Support daily hotel operations to ensure outstanding guest service and operational efficiency.
- Lead, coach, and motivate team members while promoting a positive work environment.
- Assist with recruiting, onboarding, training, and developing hotel associates, including brand and safety training.
- Help oversee scheduling, inventory, ordering, and operational procedures.
- Ensure compliance with company policies, franchise standards, and standard operating procedures.
- Assist with employee performance management, coaching, disciplinary actions, and documentation.
- Resolve guest concerns promptly to support a positive guest experience.
- Maintain accurate operational and financial records.
- Conduct or assist with team meetings and ongoing staff communication.
- Support sales and marketing initiatives and assist with group and travel agent requests.
- Perform General Manager duties in the GM’s absence.
- Assist in all hotel departments as business needs require.
- Perform other duties as assigned.
Benefits
- Career advancement opportunities with a growing hotel management company
- Competitive pay
- Daily Pay option
- Bonus potential
- Employee hotel discounts
- Flexible scheduling
- Medical benefits
- Dental insurance
- Vision insurance
- 401(k)
- Profit sharing
- Paid vacation
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
