Arby's Assistant Manager

Arby's • Wasilla, AK

18d • Onsite

About The Position

The Assistant General Manager (AGM) supports the General Manager in daily restaurant operations and provides leadership to help ensure smooth operations, efficiency, and strong results. When the General Manager is absent, the AGM is responsible for ensuring the restaurant operates according to brand standards. The role calls for a proactive and professional approach to managing people and operations, along with strong organizational and problem-solving skills.

The AGM leads shifts, coaches and motivates team members and shift managers, supports training and development, and collaborates with the General Manager on recruiting, onboarding, and financial goals. The role prioritizes customer satisfaction, employee and customer safety, and compliance with OSHA regulations. The position averages 45 hours per week and requires flexible availability, including nights, weekends, and holidays.

Requirements

• Must be at least 18 years old.
• At least 2 years of restaurant experience with proven leadership on all shifts.
• High school diploma or equivalent.
• Ability to read, speak, and write in English.
• Must pass the ServSafe Certification Course and Exam and maintain a current health card according to local or state requirements.
• Reliable transportation.
• Must pass a clear criminal background check and have an acceptable Motor Vehicle Record (MVR).
• Flexible availability for nights, weekends, and holidays.
• Ability to stand and walk continuously throughout scheduled shifts.
• Ability to lift up to 50 pounds.
• Ability to perform motions involving walking, bending, reaching, pushing, pulling, stretching, and repetitive movements.

Responsibilities

• Lead shifts and ensure operational tasks are completed on time while maintaining quality assurance.
• Lead, coach, and motivate team members and shift managers, prioritizing the customer experience.
• Prioritize customer and employee health and safety and ensure adherence to OSHA regulations.
• Train and develop individuals interested in leadership roles, assist with development plans, and provide constructive feedback.
• Work with the General Manager to identify staffing needs, interview candidates, and welcome new hires.
• Support the General Manager in achieving the restaurant’s financial goals.
• Provide 5-star service and prioritize customer satisfaction.
• Assist the General Manager in managing restaurant operations.
• In the General Manager’s absence, ensure the restaurant operates according to brand standards.

Benefits

• DRG Cares Grant Program financial assistance for employees facing life challenges.
• DRG Savings Marketplace discounts for DRG employees.
• Employee Assistance Program, including counseling, legal support, and travel assistance.
• Live Más Scholarship Program.
• Employee Referral Program.
• Education benefits, including GED reimbursement and free second-language education.
• DailyPay Program option to receive paychecks daily.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED