Assistant General Manager, Enterprise

Green Top Farms & Green Deliveries • New York, NY

1d • $90,000 - $90,000 • Onsite

About The Position

The Assistant General Manager is the General Manager’s deputy for a high-volume enterprise dining account. This hands-on, multi-unit leadership role runs daily service across multiple concurrent points of service, including serveries, cafes, pantries, beverage bars, the executive suite, and conference and meeting floors. The role also leads the launch of new floors and service points as the account grows, develops floor and point-of-service supervisors, and takes ownership of team performance, guest experience, and cost. The Assistant General Manager leads the account in the General Manager’s absence and is positioned to grow toward a General Manager role.

Green Top Farms is a New York-based food service company specializing in farm-fresh meals for enterprise workplace dining and corporate catering. The company partners with leading companies to deliver daily dining and hospitality experiences using seasonal ingredients. Its mission is to build a more sustainable and equitable food system by reconnecting consumers and local farmers, supporting better nutrition, social justice, and reduced environmental impacts.

The position is full-time, salaried and exempt, and onsite in NYC. The schedule is primarily Monday through Friday, with occasional evenings and weekends as needed for events. Compensation is $90,000, with bonus eligibility through the Green Shares employee bonus program. The role reports to the General Manager.

Requirements

• At least 5 years of experience in hospitality, food service, or workplace dining, including managing multiple service points or leading supervisors.
• Experience opening or launching new service locations, floors, or points of service.
• Experience managing labor and cost targets in a high-volume environment.
• Strong understanding of service standards and guest and client experience.
• Excellent leadership, communication, and organizational skills.
• Ability to manage multiple priorities and locations at once.
• Commitment to personal accountability and continuous learning.
• Comfort using Google Workspace or Microsoft Office.

Nice To Haves

• Experience in enterprise workplace dining or corporate food service.
• Experience supervising conference, meeting, or executive catering.
• Food safety certification, such as ServSafe or equivalent.
• Familiarity with scheduling, inventory, reporting, or operational systems.
• Associate’s or bachelor’s degree, or equivalent experience.

Responsibilities

• Oversee daily service across multiple concurrent points of service, including serveries, cafes, pantries, beverage bars, and the executive suite.
• Maintain consistent service standards, presentation, and guest flow across all points of service.
• Coordinate and flex shared labor across floors to match demand throughout the day.
• Serve as manager on duty and lead the account when the General Manager is absent.
• Monitor service flow and resolve bottlenecks and issues across floors in real time.
• Support the opening of new floors and service points, owning launch timelines from build-out through go-live.
• Confirm equipment, servery, and station readiness in partnership with culinary and operations teams.
• Plan and ramp staffing for each new point of service, including training teams to open.
• Run soft launches and stabilize service, standards, and flow after opening.
• Partner with the client, design team, and culinary team through each launch.
• Supervise catering and hospitality service on conference and meeting floors.
• Coordinate executive, meeting-room, and event service day-of with the client.
• Uphold elevated standards for executive and VIP dining.
• Partner with culinary and catering teams on setup, execution, and breakdown.
• Lead and develop floor leads and point-of-service supervisors.
• Facilitate hiring, onboarding, and training on service standards across all points of service.
• Provide coaching, feedback, and performance management.
• Build schedules and manage headcount across multiple floors.
• Foster a positive, accountable, and team-oriented culture.
• Maintain cleanliness, organization, and safety across all points of service.
• Ensure compliance with food safety and workplace safety standards.
• Build and enforce service SOPs and take on additional responsibilities as needed.

Benefits

• Medical insurance
• Sick leave
• Paid time off that increases with tenure
• 401(k)
• Daily family meal
• Potential for bonuses through the Green Shares employee bonus program; eligibility and details are subject to company policy

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed