Dry Market, Assistant General Manager (Grocery/Retail)

Eataly North America•Dallas, TX

22d

About The Position

The Dry Market Assistant General Manager leads operations in the Retail Dry Market departments to meet company goals and standards for sales and service. The role oversees labor, productivity, quality control, and safety measures, and reports to the GM of Retail. The Assistant General Manager manages team staffing and performance, supports promotions and merchandising, monitors inventory, works with Marketing and Facilities on store layout and product placement, and assists the GM with financial analysis and strategies to improve efficiency and sales. The position also maintains an active presence on the floor and supports exceptional guest service, resolves employee and guest incidents, and oversees daily cash and credit transactions.

Requirements

Bachelor’s degree.
At least 3 years of retail management experience in a high-volume, fast-paced environment.
Excellent verbal and written communication skills.
Solid analytical skills.
Experience with cash management, purchasing, and inventory management.
Advanced proficiency in Microsoft Office.

Nice To Haves

Knowledge of Italian products and brands.

Responsibilities

Hire, schedule, and manage the team; delegate tasks, process weekly payroll, provide training and motivation, and drive performance.
Assist in creating and executing monthly promotion grids for saleable merchandise in accordance with company policies.
Maintain an orderly store appearance and ensure that only saleable merchandise is displayed; properly handle deleted, expired, and non-saleable items.
Monitor inventory by placing orders and requisitions, processing and unloading deliveries, and generating monthly inventory and sales reports.
Collaborate with Marketing and Facilities on store layout and product placement.
Assist the GM in analyzing financial data and developing strategies to enhance efficiency and drive sales.
Maintain a visible presence on the floor and participate in and exemplify exceptional guest service.
Document, investigate, and resolve employee and guest incidents.
Process and settle daily cash and credit transactions; document overages and shortages; enter sales data and deposits; and approve voids, employee discounts, returns, and exchanges.
Perform other duties as required or assigned.