Assistant General Manager
JLL•Miami, FL
•Onsite
About The Position
JLL is hiring an Assistant General Manager to help manage a prestigious Class A office tower in downtown Miami. The role is part of the Property Management Team and involves stepping in for the General Manager when unavailable. The Assistant General Manager will support tenant services, property operations, financial activities, maintenance coordination, lease administration, and community engagement while developing property management and leadership experience.
Requirements
- Bachelor's degree in Business, Real Estate, Communications, or a related field.
- 3–5 years of commercial property management experience, with demonstrated success in tenant relations.
- Experience in budgeting, invoicing, and financial reporting.
- Strong organizational skills, exceptional attention to detail, and ability to manage multiple tasks simultaneously.
- Problem-solving mindset and ability to handle challenging situations diplomatically and effectively.
- Strong communication skills.
- Must be authorized to work in the United States without visa sponsorship.
Nice To Haves
- LEED or AP accreditation.
- Familiarity with property management software such as Yardi, MRI, or similar platforms.
Responsibilities
- Assist with tenant communications and service requests, ensuring prompt responses and effective issue resolution.
- Support financial management, including invoice processing, budget tracking, and preparation of monthly operating reports.
- Coordinate maintenance work orders with engineering teams and external contractors.
- Conduct regular property walks and inspections to identify maintenance needs and ensure compliance with safety standards.
- Assist with lease administration, including document preparation, tenant move-in coordination, and file management.
- Help facilitate tenant events and building communications to enhance community engagement and satisfaction.
- Perform other tasks required by Property Management Agreements, local ordinances, or to ensure property operations.
Benefits
- 401(k) plan with matching company contributions.
- Comprehensive medical, dental, and vision care.
- Paid parental leave at 100% of salary.
- Paid time off and company holidays.
- Early access to earned wages through Daily Pay.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
