Assistant General Manager

Blueprint Studios•Brisbane, CA

About The Position

The Assistant General Manager collaborates with the General Manager to plan and oversee daily business operations. The role directly oversees all aspects of the business in accordance with company objectives, including maximizing financial performance, operational efficiency, client satisfaction, and employee knowledge and development. The position also supports company values and standards, effective internal operations, employee development, and compliance with applicable safety laws.

Requirements

At least five years of management experience in the hospitality industry.
Direct experience in event planning and production, catering, hotel sales, and/or event agency services.
Proven record of meeting and exceeding company sales and operations targets and objectives.
Exceptional leadership skills and strong experience managing, coaching, and developing a team of professionals.
Exemplary communication, organizational, analytical, and problem-solving skills.

Responsibilities

Adhere to the company’s Core Values and Mission Statement.
Maintain complete knowledge of Blueprint Studios’ internal operations, products, and services, as well as its inventory and pricing.
Continuously evaluate and investigate internal operations to maintain efficiency, productivity, and quality-control standards.
Create an operating environment that values and ensures consistent client satisfaction in accordance with company standards.
Prepare financial reports for executive management that identify sales and operational effectiveness, trends, and variances.
Create and enforce internal workflows and processes to improve productivity, quality, and company standards.
Ensure implementation of appropriate technology solutions to improve customer service and internal operations.
Partner with Human Resources to recruit, train, develop, and retain talent.
Encourage and uphold safety practices in compliance with city, county, state, and federal laws.
Participate in industry-related professional organizations; involvement is highly encouraged.
Perform other duties as assigned.