Assistant General Manager
About The Position
KidStrong is an athletic play program for children ages 1–11, using science-based fitness games led by expert coaches to build confidence, character, and family connection. KidStrong Prairieville is seeking an energetic, enthusiastic professional who enjoys engaging with children and parents. The Assistant General Manager is the center’s second-in-command and partners closely with the General Manager to support center operations, sales, staff development, and coaching. The role helps foster a culture of growth, development, and excellence for coaches and families. The typical schedule includes four weekdays and one weekend shift, with specific hours depending on center needs. The position includes approximately 10–15 coaching hours per week.
Requirements
- Ability to work in a physically intensive environment, including moving through classes for multiple miles per shift and lifting and repeatedly moving equipment weighing up to 25 pounds.
- Comfort physically working with children to ensure proper technique and student safety.
- Approximately 10–15 coaching hours per week.
- Demonstrated high standards, leadership by example, passion, command presence, and a desire to teach children.
- Professionalism, mentoring ability, planning and organization, and strong oral and written communication.
- Teamwork, adaptability, and a coachable, low-ego mindset.
Responsibilities
- Understand center KPIs and financials to make informed business decisions.
- Build relationships with KidStrong families and provide exceptional customer service.
- Oversee center initiatives, including maintenance, training, and brand consistency.
- Perform daily, weekly, and monthly cleaning and maintenance of the center.
- Communicate coach schedule changes through appropriate scheduling and communication platforms.
- Schedule and sell camps, parties, and other KidStrong events to maximize profitability.
- Support the center’s social media presence with on-brand organic posts, stories, and reels, and respond promptly to inquiries.
- Manage leads through call drives to new and existing leads in the center’s CRM tool.
- Finalize sales and bookings generated through the online self-sign-up flow.
- Find and attend local events to increase brand awareness and generate leads and memberships.
- Foster a coaching culture and address observed issues.
- Assess and document coaches using the KidStrong Coach DNA profile and class quality.
- Partner with the General Manager to onboard, manage, train, and evaluate coaching candidates.
- Support staff professional development through LearnUpon.
- Communicate professionally with coworkers through Slack and email, including periodically checking messages when away from the centers.
- Coach students using the evolving Brain, Physical, and Character development curriculum for children from walking age through approximately 11 years old, as business needs require.
- Explain the purpose of the KidStrong curriculum clearly and concisely.
- Demonstrate and manage implementation of programming and curriculum elements.
- Work physically with children to support proper technique and student safety.
Benefits
- Free uniforms
- Opportunity for advancement
- Paid time off
- Bonus based on performance
- Competitive salary
- Training and development
- Employee discounts
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
