Assistant General Manager

Crunch Fitness•Myrtle Beach, SC

18d

About The Position

The Assistant General Manager assists the General Manager with the club’s day-to-day operations to ensure members and prospective members receive high-quality service and facilities. This is a full-time, salaried exempt position. The role involves supporting sales and collections, developing and supervising staff, coordinating with other departments, and helping manage club operations and compliance. Duties and responsibilities may change at any time. The stated schedule is Monday through Thursday, 9:30 AM–6:30 PM; Friday, 9:30 AM–3:30 PM; and Saturday or Sunday, 8:00 AM–12:00 PM. Hours may change based on progress toward sales goals and community outreach events. Compensation is $40,000–$48,000 per year.

Responsibilities

Achieve target revenue goals through leadership and motivation of employees.
Conduct daily collection calls and follow-up on past-due accounts.
Monitor flagged check-ins to increase revenue and collections.
Conduct tours and respond to telephone inquiries from prospective members.
Train and supervise front desk, housekeeping, and Kid's Crunch staff.
Coordinate and work with other departments, including Personal Training and Group Fitness.
Promote a professional and inviting environment that enhances service and care for members.
Comply with the uniform policy: Crunch polo, black pants or shorts, and Crunch nametag.
Maintain working knowledge of standard operating procedures and policies.
Assist with inventory management, payroll, weekly bank deposits, shift coverage, and general club maintenance.
Help ensure the club meets cleanliness, maintenance, safety, and security standards.
Perform other duties as assigned.