Assistant Food Service Manager

Albertsons Companies • Cambridge, MA

11d • Onsite

About The Position

Join Albertsons Companies as an Assistant Food Service Manager, where fresh food, customer service, and operational excellence are key. This role is for team-focused managers passionate about food quality, people, and performance. You will help oversee daily department operations, drive sales, and ensure high standards for food safety, merchandising, and service in a fast-paced, hands-on environment. Your team-building skills and attention to detail will directly impact customer satisfaction and department success.

Requirements

• Strong customer‑service mindset with a passion for food quality
• Effective leadership, coaching, and communication skills
• Strong organization, time management, and problem‑solving abilities
• Ability to lead in a fast‑paced, high‑volume environment
• Food service operations, merchandising execution, and customer service leadership
• Labor planning, scheduling, and performance management
• Inventory management, ordering, and shrink control
• Food safety, sanitation, and compliance oversight
• Food safety standards, sanitation practices, and equipment operation
• Merchandising, inventory management, and customer service best practices
• Store systems, ordering platforms, and basic computer applications
• Ability to review sales, labor, and shrink data to support planning and prioritization
• Ability to train, coach, and develop associates
• Ability to lift up to 50 lbs. and work in hot and cold temperature environments
• Ability to safely operate slicers, ovens, knives, scales, and cleaning tools
• Flexible availability including early mornings, evenings, weekends, and holidays
• Reliable attendance
• Compliance with company policies, food safety standards, and the Code of Business Conduct

Responsibilities

• Help oversee daily operations of the Food Service Department with a strong focus on customer service, food quality, and department readiness
• Create a fast, friendly, customer‑first environment and resolve customer questions, concerns, and special requests
• Assist with executing merchandising plans, planograms, promotional sets, and seasonal programs
• Help oversee food preparation, packaging, stocking, display presentation and product quality in accordance with company standards
• Help maintain full, fresh, and visually appealing service case, grab‑and‑go, and hot case displays
• Assist with managing ordering, inventory, shrink, production logs, and waste reporting
• Assist with building and managing schedules aligned with sales volume and labor targets
• Help with training, coaching, and developing associates while promoting teamwork and accountability
• Ensure strict compliance with food safety, sanitation, temperature controls, and regulatory requirements

Benefits

• Competitive wages paid weekly
• Associate discounts
• Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
• Time off (vacation, holidays, sick pay)
• Leaders invested in your training, career growth and development
• An inclusive work environment with talented colleagues who reflect the communities we serve
• Medical
• Dental
• 401k
• Vision
• Disability insurance
• Life insurance
• Sick pay
• PTO/Vacation Pay or Flexible Time Off
• Paid holidays
• Bereavement pay
• Retirement benefits (pension and/or 401k eligibility)
• Quarterly bonus (for associates in this position, if applicable)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed