Assistant Food & Beverage Manager

Homma Talent • Sam Snead Hwy, VA

1d • Onsite

About The Position

The Assistant Food & Beverage Manager trains and supervises associates in restaurant outlets, supports prompt and courteous guest service, and contributes to the restaurant’s success through guest satisfaction efforts and financial controls. The role oversees restaurant operations and service standards, supports staffing and scheduling, maintains the dining environment and equipment, and ensures compliance with company policies and applicable liquor liability requirements. The position works in a hotel’s dining room and restaurant kitchen, with occasional travel around the resort property as needed.

Requirements

• Bachelor’s degree in hospitality, restaurant management, or a related field.
• Previous restaurant manager experience required.
• Flexible schedule, including evenings, weekends, and holidays.
• Understanding of financial statements and labor productivity.
• Must have unexpired Food Handler and TABC credentials, or obtain them upon hire.
• Must be able to stand and walk for an extended period or an entire shift.
• Must be able to move, lift, carry, push, pull, and place objects of moderate weight without assistance.
• At this time, candidates must be from Mexico or Canada because of legal requirements tied to TN visa eligibility.

Responsibilities

• Train and supervise associates in restaurant outlets.
• Maximize guest satisfaction and ensure prompt, courteous service.
• Conduct daily pre-meal meetings with service staff and supervise the floor during operations.
• Ensure service personnel follow service protocols and steps of service.
• Handle guest complaints to the guests’ satisfaction.
• Prepare weekly staff schedules and ensure kitchen, stewarding, and cashier staff are on duty as scheduled.
• Ensure side stations are stocked and beverage machines are functioning properly.
• Ensure station rotation in seating and assist with seating or serving guests as necessary.
• Monitor service-staff productivity and food quality and consistency.
• Ensure special boards and food descriptions are posted accurately.
• Recognize repeat guests, review reservations against the front desk VIP list, and ensure special-attention details are handled properly.
• Maintain the restaurant’s physical atmosphere and cleanliness.
• Ensure staff uniforms and appearance meet specifications; ensure tabletops are set correctly and inspect tabletops, side stations, and tray stands during service.
• Ensure equipment is clean and in good condition, and adjust lights and music appropriately for each meal period.
• Use and encourage positive up-selling techniques.
• Know beverage-related procedures and equipment and assist the cashier when needed.
• Follow company policies and procedures, know emergency procedures, help prevent accidents, and enforce liquor liability policies.
• Perform other duties assigned or required by management.

Benefits

• TN visa sponsorship for qualified candidates from Mexico and Canada.
• One-way flight from home city to the United States.
• Housing available.
• Competitive salary starting at $60,000 USD annually.
• Discounts on on-site food and beverage, activities, and retail.
• Up to $1,000 on entertainment.
• PTO after 90 days.
• Monthly wellness days.
• One employee meal per shift.
• Medical, dental, and vision coverage beginning the first of the month after 60 days.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager