Assistant Food & Beverage Manager

The Moorings Club Inc•Vero Beach, FL

About The Position

The Assistant Food and Beverage Manager works closely with the Food and Beverage Manager to ensure quality service and satisfaction for members and guests. The role manages, supervises, and trains Front of House, banquet, and event staff, and maintains order and cleanliness in dining and work areas. This position supports dining room operations, food and beverage service, reservations, inventory, sanitation, safety, revenue controls, and special functions. It also includes interacting professionally with members, guests, and employees; following club policies and standards; and performing other duties assigned by the Food & Beverage Manager or Executive Management. The position is salaried and exempt, with hours that fluctuate based on scheduled events.

Requirements

High school diploma or equivalent.
At least 3 years of hospitality or food and beverage experience.
Some supervisory experience.
Excellent oral communication skills.
Positive interpersonal and customer service skills.
Strong communication, cooperative, and organizational skills.
Proficiency in Microsoft products and other computer programs and platforms.
Ability to interact professionally and courteously with a large and varied group of people, including members and potential members.
Knowledge of food, wine, and cocktails.
Knowledge of a POS system.
Food Safety certification.
Ability to stand for most of a shift and regularly use hands and fingers, reach, talk, hear, kneel or crouch, bend, reach overhead, and walk.
Ability to pull and lift up to 15 pounds regularly and occasionally up to 40 pounds.
Ability to work indoors and outdoors.

Nice To Haves

Experience in a private club, resort, or high-end restaurant.

Responsibilities

Ensure quality member service standards.
Assist with scheduling dining room employees.
Coordinate food service between kitchen and service staff.
Inspect linens daily for proper appearance and cleanliness.
Resolve member and guest complaints.
Maintain knowledge of menu offerings, food and wine pairings, and specialties, and answer related questions.
Monitor menu deviations and communicate when kitchen items are running low or unavailable.
Ensure safety, accident, and emergency policies and procedures are in place and followed.
Ensure revenue control procedures are consistently followed.
Help train, supervise, and evaluate service staff.
Inspect the dining room for maintenance, cleanliness, and safety.
Provide layout and design recommendations to applicable managers.
Ensure pre-opening and closing cleaning tasks are assigned and completed.
Manage the guest reservation system.
Assist with food and beverage service in outlets and at special functions as needed.
Assist with clearing and resetting tables as needed.
Recommend additional service supplies and small equipment when needed.
Assist in maintaining dining room inventory.
Maintain and develop sanitation procedures, including signs, charts, and meetings, and ensure staff complete SafeStaff testing and required Florida ServSafe certification.
Create computer documents and run departmental reports.
Maintain the club’s commitment to member satisfaction and learn members’ names to recognize them as they enter the club.
Behave professionally and courteously when interacting with members, guests, and employees.
Comply with the Employee Handbook, Board of Governors rules and policies, the club’s Code of Ethics and Conduct, facility safety rules, grooming standards, and stated procedures.
Work effectively under pressure and meet deadlines.
Attend pre-meal meetings as requested by the dining room supervisor.
Perform other duties as assigned by the Food & Beverage Manager or Executive Management.