Assistant Food & Beverage Manager -

Town & Country Resort•San Diego, CA

About The Position

Town and Country Resort is seeking an energetic, hands-on Assistant Food & Beverage Manager to support the daily operations of Monkey Bar and ARLO Restaurant. The role helps deliver memorable dining and beverage experiences while developing a strong, service-focused team. Working closely with Food & Beverage leadership, the Assistant Manager oversees restaurant and bar operations, develops team members, maintains service standards, and contributes to financial performance. The position calls for a visible, engaged leader who fosters a positive team culture while balancing guest service and operational excellence in a dynamic resort environment.

Requirements

  • Minimum of 2–3 years of Food & Beverage supervisory or management experience.
  • Strong knowledge of restaurant service, beverage operations, and hospitality standards.
  • Demonstrated ability to lead, motivate, coach, and develop a diverse team.
  • Working knowledge of labor management, scheduling, inventory control, and financial performance.
  • Excellent communication, organization, and problem-solving skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Flexible availability, including evenings, weekends, and holidays.
  • Current California Responsible Beverage Service (RBS) certification or ability to obtain certification as required.
  • Hands-on leadership style and comfort being present on the floor and actively directing operations.
  • Ability to take ownership of results, follow through on commitments, and independently address operational challenges.
  • Ability to build accountability and develop team members while balancing guest satisfaction, team engagement, and financial performance.

Nice To Haves

  • Experience managing both restaurant and bar operations.
  • Food & Beverage supervisory or management experience in a hotel, resort, restaurant, or high-volume bar environment.

Responsibilities

  • Assist in overseeing daily operations of Monkey Bar and ARLO Restaurant, ensuring consistent service standards and operating procedures.
  • Maintain a visible leadership presence during operating hours and support smooth service.
  • Monitor opening and closing procedures, staffing levels, reservations, seating flow, and service execution.
  • Partner with culinary leadership to support communication between front-of-house and back-of-house teams.
  • Address operational challenges and identify opportunities to improve efficiency and guest experience.
  • Ensure compliance with food safety, sanitation, alcohol service, and resort operating standards.
  • Recruit, train, coach, and develop Food & Beverage team members; set expectations and hold staff accountable.
  • Conduct pre-shift meetings and communicate daily priorities, promotions, special events, and guest service expectations.
  • Support scheduling, labor management, attendance, and performance management.
  • Foster a positive, collaborative environment that encourages teamwork, accountability, and professional growth; provide consistent coaching and feedback.
  • Ensure exceptional, consistent guest service across both restaurant concepts; interact with guests, anticipate needs, and resolve service concerns.
  • Monitor guest feedback, online reviews, and service trends to identify improvement opportunities.
  • Support VIP experiences, special occasions, group functions, and resort-wide events.
  • Maintain each outlet’s distinctive identity and atmosphere while upholding resort service standards.
  • Assist with departmental budgets and revenue and profitability goals; monitor labor costs, scheduling efficiency, food and beverage costs, and controllable expenses.
  • Review sales performance, identify trends, and recommend revenue-increasing strategies.
  • Support menu promotions, beverage features, special events, and other revenue-generating initiatives.
  • Monitor inventory, purchasing, and product handling to minimize waste and control costs.
  • Use financial and operational reporting to identify opportunities and improve business results.
  • Partner with the Food & Beverage Director, outlet leadership, and culinary team to establish and achieve operational goals.
  • Communicate with other resort departments, including Front Office, Sales, Events, and Guest Services.
  • Participate in departmental meetings, training initiatives, and resort-wide programs.
  • Support the development and implementation of service initiatives and operational improvements.
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