Assistant Food & Beverage Manager

CoralTree Hospitality•San Diego, CA

About The Position

Town and Country Resort is seeking an energetic, hands-on Assistant Food & Beverage Manager to support the daily operations of Monkey Bar and ARLO Restaurant. This role works closely with the Food & Beverage leadership team to oversee restaurant and bar operations, develop team members, maintain service standards, and drive financial performance. The manager is expected to be a visible, engaged leader who fosters a positive team culture while balancing exceptional guest service with operational excellence in a dynamic resort environment. The position supports operational leadership, team development, guest experience, financial performance, and communication across resort departments. It requires adapting leadership to two distinct food and beverage outlets and helping create memorable experiences for guests and team members.

Requirements

  • Minimum of 2–3 years of Food & Beverage supervisory or management experience.
  • Strong knowledge of restaurant service, beverage operations, and hospitality standards.
  • Demonstrated ability to lead, motivate, coach, and develop a diverse team.
  • Working knowledge of labor management, scheduling, inventory control, and financial performance.
  • Excellent communication, organization, and problem-solving skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Flexible availability, including evenings, weekends, and holidays.
  • Current California Responsible Beverage Service (RBS) certification or ability to obtain certification as required.
  • Able to be present on the floor and actively direct operations, take ownership of results, make decisions independently, and balance guest satisfaction, team engagement, and financial performance.

Nice To Haves

  • Experience in a hotel, resort, restaurant, or high-volume bar environment.
  • Experience managing both restaurant and bar operations.

Responsibilities

  • Assist with daily operations at Monkey Bar and ARLO Restaurant, ensuring consistent service standards and operating procedures.
  • Maintain a visible leadership presence during operating hours and support smooth service.
  • Monitor opening and closing procedures, staffing levels, reservations, seating flow, and service execution.
  • Partner with culinary leadership to support effective communication between front-of-house and back-of-house teams.
  • Address operational challenges promptly and identify opportunities to improve efficiency and the guest experience.
  • Ensure compliance with food safety, sanitation, alcohol service, and resort operating standards.
  • Recruit, train, coach, and develop Food & Beverage team members; set expectations and hold team members accountable.
  • Conduct pre-shift meetings covering daily priorities, promotions, special events, and guest service expectations.
  • Support scheduling, labor management, attendance, and performance management.
  • Foster a positive, collaborative work environment and provide consistent coaching and feedback.
  • Ensure exceptional, consistent guest service; interact with guests, anticipate needs, and resolve service concerns.
  • Monitor guest feedback, online reviews, and service trends to identify improvement opportunities.
  • Support VIP experiences, special occasions, group functions, and resort-wide events.
  • Maintain each outlet’s distinct identity while upholding the resort’s service standards.
  • Assist with departmental budgets and revenue and profitability goals.
  • Monitor labor costs, scheduling efficiency, food and beverage costs, and controllable expenses.
  • Review sales performance, identify trends, and recommend revenue strategies.
  • Support menu promotions, beverage features, special events, and other revenue-generating initiatives.
  • Monitor inventory, purchasing, and product handling to minimize waste and control costs.
  • Use financial and operational reporting to identify opportunities and improve business results.
  • Partner with the Food & Beverage Director, outlet leadership, and culinary team to establish and achieve operational goals.
  • Communicate with resort departments including Front Office, Sales, Events, and Guest Services.
  • Participate in departmental meetings, training initiatives, and resort-wide programs.
  • Support the development and implementation of service initiatives and operational improvements.
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