Assistant Food & Beverage Manager - Room Service (IRD)

Four Seasons Hotels and ResortsHualalai, HI
$70,200 - $78,000Onsite

About The Position

The Assistant Food & Beverage Manager – In-Room Dining plays a key leadership role in delivering a seamless, personalized luxury dining experience for guests across all in-room dining and private service interactions. This role is ideal for a hospitality professional who thrives in a fast-paced, detail-driven environment, balancing operational precision with thoughtful, anticipatory service. Supporting a 24-hour operation, this leader ensures that every order—whether a morning coffee or a multi-course private dining experience—is delivered with efficiency, accuracy, and genuine care.

Requirements

  • Experience in a luxury hospitality or resort food & beverage environment, with exposure to in-room dining or similar service preferred
  • A passion for delivering exceptional, detail-oriented guest experiences
  • Strong leadership skills with the ability to motivate, coach, and develop team members
  • Ability to manage multiple priorities in a dynamic, 24-hour operation
  • Strong communication and collaboration skills across departments
  • A calm, solution-oriented mindset in a fast-paced environment
  • Solid understanding of operational and financial fundamentals in food & beverage
  • Tuberculosis Clearance (TB)

Responsibilities

  • Support the daily operation of In-Room Dining, ensuring timely, accurate, and high-quality service delivery
  • Lead, coach, and develop a team of IRD professionals, fostering a positive and accountable team culture
  • Ensure a personalized and memorable guest experience, handling requests, concerns, and special arrangements with professionalism and urgency
  • Maintain a strong presence in the operation, supporting the team during peak periods and complex service moments
  • Partner with culinary and front office teams to ensure seamless coordination and communication
  • Monitor and uphold standards of quality, presentation, and service execution
  • Support scheduling, labor management, and cost control to achieve operational goals
  • Contribute to continuous improvement of processes, service flow, and guest satisfaction

Benefits

  • Salary Range: $70,200 - $78,000
  • An on-site Physical Therapist
  • 24-hour access to Indoor and Outdoor Gym
  • Holiday, Vacation & Sick pay
  • Robust Benefit Plan
  • Company Match 401K Plan
  • Laundered Employee Uniform
  • Free employee meals prepared by the Four Seasons Culinary ‘Ohana
  • Complimentary stays at Four Seasons Worldwide
  • Training and Development Opportunities
  • Employee Recognition Programs
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