Assistant F&B Outlet Manager

HSH•Chicago, IL
•$63,000 - $65,000•Onsite

About The Position

The Peninsula Chicago is seeking a guest-focused Assistant Food & Beverage Outlet Manager to work with its team of Food & Beverage professionals at a luxury Five-Star Five-Diamond property on Michigan Avenue in Chicago. The role supports outlet operations in a diverse, multi-outlet property and includes oversight of service, staff scheduling and supervision, reservations, and guest experience. The salary range is $63,000–$65,000 per year. Applicants must have work authorization in the United States.

Requirements

  • At least 2 years of leadership experience in a three-meal-period restaurant in a Five-Star hotel.
  • In-depth understanding of various cuisines, wines, and pairings.
  • Fluent English-speaking ability.
  • Authorization to work in the United States.

Nice To Haves

  • Relevant professional qualifications, such as in Hospitality, Business, or Marketing.
  • Additional language skills.

Responsibilities

  • Oversee outlet activities, including staff scheduling, delegation of job tasks, monitoring and supervising service, managing reservations and table assignments when applicable, and maintaining a managerial presence on the floor.
  • Train, mentor, motivate, and supervise department employees, and assist the department manager with employee discipline.
  • Provide friendly, discreet, and unobtrusive service when greeting, seating, and serving guests.
  • Manage restaurant reservations and seating in accordance with service standards while maximizing revenue.
  • Use the POS and HOTsos systems according to established policies and procedures.

Benefits

  • 10 vacation days per year.
  • 9 paid holiday days per year.
  • 5 Chicago Paid Sick Leave days per year.
  • 5 Chicago Paid Leave days per year.
  • Complimentary employee meals.
  • Discounted parking.
  • Discounted and complimentary room nights at The Peninsula Hotels.
  • 50% restaurant discount.
  • 50% discount on spa services.
  • 25% discount on spa retail.
  • 80% company-paid medical, dental, and vision coverage.
  • Complimentary life insurance.
  • Complimentary long-term disability.
  • Retirement plan with 5% company match.
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