Assistant Executive Housekeeper - Crowne Plaza

Hulsing Enterprises•Asheville, NC

About The Position

We are seeking a dedicated and experienced Assistant Executive Housekeeper to join the housekeeping leadership team. The role works closely with the Executive Housekeeper to maintain high standards of cleanliness, guest satisfaction, and team performance across guest rooms, public areas, and laundry operations.

Requirements

  • Previous experience in hotel or resort housekeeping.
  • Strong organizational skills and the ability to manage daily operations effectively.
  • Excellent communication and interpersonal skills.
  • High attention to detail and a commitment to quality.

Nice To Haves

  • Prior leadership or supervisory experience.
  • Bilingual in spoken and written Spanish and English.

Responsibilities

  • Assist the Executive Housekeeper in overseeing daily housekeeping operations, including guest rooms, laundry, and public areas.
  • Supervise, support, and monitor housekeeping staff, and report discrepancies to housekeeping management.
  • Ensure guest rooms and public spaces meet or exceed the resort's cleanliness and presentation standards.
  • Uphold product quality standards and respond promptly to guest needs.
  • Lead onboarding and ongoing training, ensuring staff complete development plans and are equipped to deliver exceptional service.
  • Foster a positive, collaborative work environment and support strong communication between staff and management.
  • Assist with scheduling, organizing, and coordinating day-to-day housekeeping operations.
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