Assistant Dispatcher

Maxim Crane Works•Portland, OR

About The Position

The Assistant Dispatcher trains and gains hands-on experience across the full range of duties and responsibilities of the branch Dispatcher while following established company policies and procedures. The role assists the Dispatcher with coordinating, scheduling, and assigning labor and equipment, along with administrative tasks that help ensure equipment reaches customers on time. The Assistant Dispatcher may also perform the Dispatcher’s duties for short periods and may be asked to step in for the Lead Dispatcher.

Requirements

High school diploma or GED required.
At least 3 years of prior experience as an equipment operator, driver, or in an administrative support role.
Moderate communication skills, including the ability to read and comprehend simple instructions, short correspondence, and memos; write simple correspondence; and present information effectively in one-on-one and small-group settings.
Advanced attention to detail.
Moderate PC skills, including proficiency in Microsoft applications, especially Word, Excel, and PowerPoint.
Advanced problem-solving ability and sound decision-making in high-pressure situations.
Ability to multitask and meet deadlines.

Nice To Haves

Associate or technical degree preferred.
Prior transportation and/or heavy equipment experience preferred.

Responsibilities

Assign cranes, trucks, and employees to jobs the day before and prepare an accurate daily activity spreadsheet.
Process new hires and help maintain the training database and employee badging.
Evaluate, process, and transmit information, instructions, and permits.
Monitor weather activity and determine how to proceed under weather-related regulations and policies.
Prepare daily dispatch reports and determine schedules.
Coordinate with billing to ensure rates and job tickets are submitted accurately and on time.
Work with the Compliance Specialist to help ensure the company complies with DOT and other regulations.
Help create maps and direction charts to ensure compliance with applicable permit laws.
Assist with dispatching labor and equipment and maintain communication with operators and drivers.
Communicate with local unions in a timely manner to help ensure customer orders are filled and satisfied.
Check that inspections have been completed and filed correctly; refer discrepancies and service issues to service.
Conduct weekly spot checks of crane rigging stock and warehouse stock.
Check that all items needed in the JDS are ready for the operator to perform the job.
Review ELD compliance for cranes assigned to the branch.
Step in for the Lead Dispatcher when requested, directed, or assigned.
Perform other duties as assigned or required.