Assistant Dispatcher

Parts Authority•Vancouver, WA

About The Position

Parts Authority is a national distributor of automotive replacement parts, tools, equipment, and transmissions, founded in 1973 and headquartered in Long Island, New York. The company has more than 300 locations and has expanded through organic growth and acquisitions. Its catalog includes more than 3 million parts covering over 125 million applications, supplied through partnerships with more than 400 suppliers. The Assistant Dispatcher joins a high-energy, fast-paced work environment and helps schedule drivers’ routes and ensure accurate, on-time deliveries. The role supports the lead Dispatcher and works closely with drivers, Parts Pullers, and customers. Parts Authority describes the opportunity as full-time employment with opportunities for advancement.

Requirements

1–2 years of experience working as an assistant dispatcher or dispatcher.
Extensive knowledge of area roads.
Experience working with multiple drivers.

Nice To Haves

Prior experience working in an auto parts store.

Responsibilities

Use the dispatch program to track orders from other stores and set up and distribute runs to drivers.
Support the lead Dispatcher in ensuring drivers count collected money and record delivery times on bills.
Work with Parts Pullers to help ensure deliveries go out correctly.
Work with drivers and verify they know the correct route.
Contact customers by phone to update them on the status of their orders.
Assist drivers who have difficulty with routes or other aspects of the job.
Work well with customers.
Perform other duties as assigned.
Maintain and promote workplace safety.
Secure and transfer cash or other assets.