Assistant Director Operations

Johns Hopkins Medicine•Baltimore, MD

17d

About The Position

You were meant for Hopkins. Johns Hopkins Hospital is a private, not-for-profit, community health care provider, governed by a community-based board of trustees. As a member of Johns Hopkins Medicine, Johns Hopkins Hospital is a 1,166-bed teaching hospital that has been serving the community for more than 125 years. We can offer the most advanced, innovative technology with the collaboration and teamwork typically found in a community hospital. Our exceptional employee development programs offer unlimited career growth potential. What Awaits You? Career growth and development Diverse and collaborative working environment Paid Time Off Affordable and comprehensive benefits package SUMMARY: The Assistant Director of Operations plans, administers and directs all meal services operations. Establishing and maintaining effective working relationships with other departments to provide a unified food service experience for patients, residents, visitors and employees.

Requirements

BS Degree preferred, Experience will be considered in lieu of a degree
5-8 years previous management experience in large-scale/ high-volume food service operation required
Serv-Safe Certification preferred

Responsibilities

Develops, implements and maintains trayline and retail operations
Enforces quality control standards for patient food items including temperature, food handling, quality, taste and presentation
Develops schedules and assignments
Supports operation of the nutrition services software system that manages retail and patient operations
Monitors employee performance
Responsible for staff training
Responsible for supervising human resource, finance and administrative positions
Responsible for regulatory adherence
Drives and Improves customer satisfaction
Conducts quality assurance monitoring
Responsible for adhering to sanitation requirements
Develops policies and procedures related to all meal services and finances
Develop and manage clinical performance improvement plans and activities