Assistant Director of Operations

USA Clinics Group • Northbrook, IL

3d • Onsite

About The Position

The Assistant Director of Operations supports the Director of Operations in managing organizational workflows, improving efficiency, and driving cross-department execution through process improvement and AI-enabled automation. USA Clinics Group is the nation's largest network of outpatient vein, fibroid, vascular, and prostate centers, with 170+ clinics across the country, focused on delivering life-changing, minimally invasive care close to home. They are building a culture where innovation, compassion, and accountability thrive.

Requirements

• 7–10 years of operations or business management experience
• 3+ years in leadership or project management role
• Experience managing cross-functional initiatives
• Strong KPI, reporting, and performance management experience
• Bachelor’s degree in Business, Operations, Healthcare Admin, or related field
• Proven experience implementing process automation or AI-driven workflow improvements
• Ability to design dashboards and data-driven operational systems

Responsibilities

• Support daily operational oversight across departments
• Lead cross-functional initiatives and special projects
• Monitor organizational KPIs and operational performance
• Identify process inefficiencies and implement solutions
• Support leadership in execution of strategic initiatives
• Standardize workflows and operational procedures
• Coordinate with department leaders to ensure execution alignment
• Additional duties as assigned
• Implement AI-driven workflow automation across departments
• Identify operational bottlenecks and automate processes
• Build dashboards and AI-assisted reporting systems
• Integrate AI tools into daily operational decision-making and project execution

Benefits

• Health
• Dental
• Vision
• 401k & Match
• Paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level