Assistant Director of Youth Transitional Living Programs

Center for Youth Services•Rochester, NY

About The Position

The Assistant Director supports and supervises Program Managers, monitors and evaluates direct service delivery, implements quality improvements, ensures compliance with policies and procedures, and adheres to funder requirements and regulations. The role oversees transitional living programs for runaway and homeless youth ages 16–24 and a rapid rehousing program serving homeless young adults ages 18–25. The Assistant Director also participates in the On-Call RHY Supervisor rotation for one week every 6–7 weeks, providing after-hours and weekend support to RHY residential programs. The Counseling and Runaway and Homeless Youth Department provides services including crisis nurseries, emergency shelter, permanent and transitional housing, a food and clothing pantry, street outreach, and support for minor victims of commercial sexual exploitation. The Center for Youth is committed to empowering and advocating for vulnerable youth, elevating their voices, and providing comprehensive programs that are free, voluntary, and confidential.

Requirements

Master's degree in social work, counseling, psychology, or a related field and 3 years of related experience, or a bachelor's degree in one of these areas and 5 years of related experience.
At least 3 years of supervisory experience; experience in a counseling or residential program is preferred.
Access to a reliable vehicle on a daily basis.
Valid driver's license with a driving record acceptable to the agency's insurance carrier.
Minimum auto insurance coverage of $100,000 bodily injury per person, $300,000 bodily injury per accident, and $50,000 property damage.
Knowledge of issues relating to runaway and homeless youth, adolescent development and behaviors, outreach, and residential services.
Knowledge of counseling and case management, both individual and group; basic and independent life skills; youth-serving systems; community resources; partnerships and collaborations; positive youth development; asset development; risk reduction; and protective factors.
Knowledge of communication and conflict resolution, program development and assessment, staff supervision and development, and quality assurance methods.
Ability to structure, organize, and chair meetings and work groups.
Ability to work with diverse community groups and educators to build partnerships that meet youth and family needs.
Ability to appreciate cultural differences and manage and evaluate programs and services.
Must be autonomously mobile to provide easy access to services.
Attend cultural competency workshops and training and continually enhance understanding of cultural diversity.

Nice To Haves

Supervisory experience in a counseling or residential program.

Responsibilities

Monitor and support Program Managers in personnel functions, staff supervision, development of performance standards, performance reviews, and disciplinary actions.
Plan, develop, and implement evaluation and assessment of services.
Develop and implement services consistent with the agency's mission and philosophy.
Provide leadership, coordination, and integration of RHY services and other agency services.
Monitor program contract objectives.
Participate in development and evaluation of the program management plan.
Facilitate orientation of new staff.
Support development of agency grants and respond to funder requests and needs as requested.
Ensure client safety and quality of care through compliance with state, federal, and local regulations governing RHY programs, including certification, record keeping, reporting, and evaluation requirements.
Network and participate with other provider agencies and collaborations.
Participate in the On-Call RHY Supervisor rotation, providing after-hours and weekend support to RHY residential programs.
Carry out other responsibilities as assigned.