Assistant Director of Student Union

University of Arkansas•Little Rock, AR

8d•Onsite

About The Position

The Assistant Director of Student Union oversees night-shift custodial operations, including supervising Conference Services night staff. The position coordinates staffing and operational support for nights, weekends, holidays, and special events at the Donaghey Student Center. It ensures facilities are prepared for scheduled events and coordinates with Conference Services and other Student Union personnel to support successful event execution. The position is governed by state and federal laws and agency and institutional policies. The role requires a high school diploma or higher and at least three years of experience in custodial or janitorial services, facilities maintenance, conference services, or a related field. The incumbent must work nights and weekends. A bachelor's degree and at least five years of experience supervising janitorial staff are preferred.

Requirements

High school diploma or higher.
At least three years of experience in custodial/janitorial services, facilities maintenance, conference services, or a related field.
Must work nights and weekends; the position may also require work on holidays.
Knowledge of basic cleaning techniques and custodial procedures.
Knowledge of cleaning equipment operation and maintenance.
Knowledge of event setup procedures, room configurations, furniture and equipment handling, and facility preparation.
Ability to supervise, lead, train, motivate, and evaluate employees.
Ability to coordinate staffing and prioritize assignments based on event schedules and operational needs.
Ability to follow instructions and perform repetitive manual work.
Ability to safely use cleansers, cleaning agents, housekeeping supplies, and related equipment.
Ability to operate and properly maintain custodial and event setup equipment.
Ability to work independently with limited supervision and exercise sound judgment in responding to operational needs.
Ability to follow oral and written instructions, perform multiple tasks simultaneously, and prioritize assignments effectively.
Ability to communicate effectively, courteously, and professionally with employees, students, vendors, event organizers, and the public.
Ability to work effectively in a fast-paced environment and respond to changing event and facility needs.
Ability to lift up to 50 pounds.
Must be able to operate a motor vehicle.
Ability to serve as essential personnel during emergencies, inclement weather, and other situations requiring operational support.

Nice To Haves

Bachelor's degree.
At least five years of experience supervising janitorial staff.

Responsibilities

Provide direct supervision and leadership for custodial and Conference Services night staff.
Develop and maintain staff schedules to ensure coverage for nights, weekends, holidays, special events, and other operational needs.
Review event schedules and work assignments to ensure suitable staffing, equipment, furniture, and facility resources are available.
Conduct daily inspections of facilities, event spaces, and work areas for quality, cleanliness, safety, and readiness, and make or assign necessary corrections.
Understand employee assignments and adjust staffing and priorities to provide operational coverage.
Direct and oversee staff during event setups, events, and breakdowns, ensuring work is accurate, safe, and timely.
Enforce department policies and procedures, follow up on assignments, and conduct counseling or disciplinary action as appropriate.
Monitor special projects, on-call employees, new employees, and event-related assignments for completion and follow-through.
Communicate and address projects, maintenance concerns, cleaning challenges, event setup issues, and facility needs in a timely manner.
Monitor, control, and maintain inventories of custodial, event setup, and operational supplies, and distribute equipment and supplies effectively.
Ensure event setup and custodial equipment is properly used, maintained, stored, and available for scheduled activities.
Lead, motivate, and support staff while maintaining customer service, productivity, safety, and professionalism standards.
Assist with employee performance evaluations and recommend employee performance ratings.
Observe and report needs for furniture, fixtures, equipment, or building repairs and follow up as necessary.
Perform custodial, event setup, and other operational assignments as needed.
Maintain professional and courteous working relationships with employees, students, vendors, event organizers, and the public.
Provide functional and operational support as essential personnel during emergencies, catastrophes, inclement weather, and other situations requiring extended or modified operations.
Maintain knowledge of safety procedures, cleaning agents, related products, and their proper use and reactions.
Communicate effectively, orally and in writing, with staff, supervisors, event organizers, and other stakeholders.
Perform other duties as assigned.