Assistant Director of Student Union

University of Arkansas System • Little Rock, AR

2d • Onsite

About The Position

The Assistant Director of Student Union oversees night-shift custodial operations, including supervising Conference Services night staff. This position coordinates staffing and operational support for nights, weekends, holidays, and special events held in the Donaghey Student Center. The Assistant Director ensures facilities are properly prepared for scheduled events and coordinates with Conference Services and other Student Union personnel to support successful event execution. This position is governed by state and federal laws and agency/institutional policies.

Requirements

• A high school diploma or higher
• At least three years of experience in custodial/janitorial services, facilities maintenance, conference services, or a related field
• Must work nights and weekends

Nice To Haves

• A bachelor's degree
• At least 5 years experience supervising janitorial staff

Responsibilities

• Provide direct supervision and leadership for custodial and Conference Services night staff
• Develop and maintain staff schedules to ensure adequate coverage for nights, weekends, holidays, special events, and other operational needs
• Review event schedules and work assignments to ensure appropriate staffing, equipment, furniture, and facility resources are available
• Conduct daily inspections of facilities, event spaces, and work areas to ensure quality, cleanliness, safety, and readiness; make or assign necessary corrections
• Understand employee work assignments and adjust staffing and priorities as needed to provide adequate operational coverage
• Provide direction and oversight to staff during event setups, events, and breakdowns, ensuring work is completed accurately, safely, and in a timely manner
• Enforce department policies and procedures, follow up on daily assignments, and conduct counseling or disciplinary action as appropriate
• Monitor special projects, on-call employees, new employees, and event-related assignments to ensure completion and appropriate follow-through
• Communicate projects, maintenance concerns, cleaning challenges, event setup issues, and facility needs effectively and address them in a timely manner
• Monitor, control, and maintain appropriate inventories of custodial, event setup, and operational supplies; distribute equipment and supplies effectively
• Ensure event setup and custodial equipment is properly used, maintained, stored, and readily available for scheduled activities
• Lead, motivate, and support staff while maintaining high standards of customer service, productivity, safety, and professionalism
• Assist with employee performance evaluations and make recommendations regarding employee performance ratings
• Observe and report the need for furniture, fixtures, equipment, or other building repairs and follow up as necessary
• Perform custodial, event setup, and other operational work assignments as needed
• Maintain a professional and courteous working relationship with employees, students, vendors, event organizers, and the public
• Provide functional and operational support as essential personnel during emergencies, catastrophes, inclement weather, and other situations requiring extended or modified operations
• Maintain knowledge of safety procedures, cleaning agents, related products, and their proper use and reactions
• Communicate effectively with staff, supervisors, event organizers, and other stakeholders, both orally and in writing
• Perform other duties as assigned

Benefits

• Benefits Eligible: Yes

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED