Assistant Director of Sales

Four Seasons Hotels and Resorts•Chicago, IL
•$100,000 - $112,000•Hybrid

About The Position

The Assistant Director of Sales works closely with the Director of Sales and Commercial Director to achieve group sales team goals and is responsible for individual sales targets in an assigned territory. The role focuses on prospecting and soliciting new and repeat business, particularly in Entertainment & Production, Middle East, and Citywide markets, and on maximizing group room nights, catering revenue, and overall RevPAR performance. The position negotiates and finalizes group contracts, conducts in-person site inspections for remote Sales Managers, supports the group sales team, and contributes to departmental budgets, marketing plans, presentations, and strategies. The role is hybrid, with weekly on-property days, and may involve business travel and occasional weekends or evenings.

Requirements

  • Minimum 5 years as a Group Sales Manager in a previous role.
  • Ability to work and make decisions independently in the best interest of the hotel.
  • Ability to mentor team members toward the highest level of achievement.
  • Exceptional interpersonal skills for building relationships externally and internally.
  • Driven, competitive, and focused sales approach.
  • Proficiency with Delphi/Golden S&C and commitment to maintaining high-quality CRM data and sales reporting.
  • Strong analytical, organizational, and strategic planning abilities, with exceptional attention to detail.
  • Strong knowledge of Microsoft Office Suite and relevant sales systems.
  • Excellent written and verbal communication skills.
  • Ability to prioritize multiple responsibilities and thrive in a fast-paced luxury hospitality environment.

Responsibilities

  • Prospect and solicit new and repeat business in the assigned territory, focusing on Entertainment & Production, Middle East, and Citywide markets.
  • Respond promptly to business inquiries and qualify leads to maximize group room nights, catering revenue, and overall RevPAR performance.
  • Negotiate, prepare, and finalize group contracts in support of the Hotel’s revenue objectives and commercial strategy.
  • Conduct in-person site inspections as the on-site representative for remote Sales Managers.
  • Assist the Director of Sales and Commercial Director with team dynamics, engagement, and achievement of group team goals.
  • Travel for business as needed to develop client relationships and represent the hotel professionally.
  • Assist with budget setting, marketing plans, presentations, strategies, and overall department representation internally.

Benefits

  • Comprehensive learning and development programs.
  • Medical, dental, and vision benefits.
  • Retirement plan with an employer matching program.
  • Paid time off and holiday pay.
  • Employee engagement and recognition events.
  • Exclusive discount and travel programs with Four Seasons.
  • Complimentary dry cleaning for employee uniforms.
  • Employee meals.
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