Assistant Director of Sales

Boyd Gaming•Upper Merion Township, PA

About The Position

Under the direction and assistance of the Director of Sales, the Assistant Director of Sales leads the Sales Team, drives contract negotiations, and resolves problems within the team. The role represents the property at trade shows, industry events, and in the local community. It develops and implements a sales plan aligned with the property’s goals and creates business opportunities for hotel departments, including banquets, front desk, housekeeping, and food and beverage outlets. The position solicits business and negotiates contracts for convention and meeting space, hotel room blocks, and supplier services. It oversees Banquet Front of House, Convention Services, and Sales; analyzes month-end and quarterly reports; and leads property site visits. The Assistant Director of Sales also develops strategies and uses marketing resources to increase hotel and convention business. Extensive travel to trade shows and client meetings in domestic and foreign destinations is required.

Requirements

  • Must be at least 21 years of age.
  • Must be able to travel.
  • Must be able to obtain and maintain necessary licenses and/or certifications.
  • Must be proficient with Microsoft Office applications, LMS, Salesforce, Delphi, and hotel operation reports.
  • Must have strong working knowledge of banquet functions, room setups, audio/visual equipment, and food and beverage.
  • Must have exceptional interpersonal, customer service, and negotiating skills.
  • Must have strong written and oral communication skills.

Nice To Haves

  • Bachelor’s degree preferred.
  • Ten years of experience in a similar position preferred.
  • IHospitality certifications strongly encouraged.

Responsibilities

  • Lead the Sales Team, drive contract negotiations, and resolve team problems.
  • Represent the property at trade shows, industry events, and within the local community.
  • Develop and implement a sales plan that supports property sales goals and creates opportunities for hotel departments.
  • Solicit business and negotiate contracts and supplier services for convention and meeting space and hotel room blocks.
  • Manage personnel matters for the Sales and Convention Services team, including interviewing, hiring, scheduling, training, coaching, counseling, evaluating, and discharging.
  • Travel to trade shows and meet clients in domestic and foreign destinations.
  • Conduct PowerPoint presentations for audiences of varying sizes.
  • Oversee Banquet Front of House, Convention Services, and Sales.
  • Analyze month-end and quarterly reports.
  • Understand SWOT Analysis and STAR Reports and interpret them for training and communication to the Sales Team.
  • Lead and guide full-property site visits.
  • Develop strategies and use marketing resources to increase hotel and convention business.
  • Perform other duties as assigned.
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