Assistant Director of Sales - Conrad Orlando

Waldorf Astoria Kuwait • Orlando, FL

7d • Onsite

About The Position

The Assistant Director of Sales at Conrad Orlando oversees two Sales Managers and one team administrator while managing the West Coast sales region. The role is based on-site at Conrad Orlando and requires overnight or weekend travel approximately four to five times a year. It is approximately 60% sales and 40% team leadership.

The successful candidate will bring strong group sales experience and an understanding of luxury group dynamics. The position supports the hotel’s sales strategy and commercial performance, develops business in a designated market segment, and leads, develops, and retains a high-performing team.

Requirements

• At least 5 years of experience as a Senior Sales Manager or higher within a full-service resort of 200 rooms or more.
• Strong group sales experience and a solid understanding of luxury group dynamics.
• Demonstrated qualities aligned with Hilton’s core values: hospitality, integrity, leadership, teamwork, ownership, and urgency and discipline.

Nice To Haves

• Luxury resort experience.
• West Coast regional sales experience.

Responsibilities

• Manage a designated vertical market, qualify leads, conduct outreach, deliver proposals, and close business to meet revenue goals.
• Contribute to the hotel’s annual commercial strategy and align sales activities with business objectives in collaboration with the broader commercial team.
• Represent the hotel at tradeshows, client events, and sales calls; maintain a sales pipeline and develop plans to secure short- and long-term business.
• Build relationships with Hilton Worldwide Sales, Convention and Visitors Bureaus, third-party travel partners, and key clients to drive demand and improve conversion.
• Support high-impact site visits and pre-convention meetings.
• Align day-to-day team activities with strategic goals and reinforce processes that drive revenue across Rooms, Catering, and Events.
• Monitor business metrics and market trends, analyze the competitive landscape, and adjust sales tactics to meet changing customer needs and market dynamics.
• Recruit, train, supervise, and mentor team members; conduct performance evaluations, provide development opportunities, and recognize achievements.
• Oversee a team of two Sales Managers and one team administrator while managing the West Coast sales region.

Benefits

• 110 nights of discounted travel through the Go Hilton program, with room rates as low as $40 per night.
• Employee stock purchase program with a 15% discount on Hilton shares.
• Paid parental leave for eligible Team Members, including partners and adoptive parents.
• Caregiving concierge services.
• Crisis Concierge support.
• Free counseling and support through the Employee Assistance Program for eligible Team Members.
• Paid time off.
• Health plans, including coverage options for dental and vision care.
• Retirement plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed