ASSISTANT DIRECTOR OF PATIENT DINING SERVICES, HOSPITAL / HEALTHCARE

Compass Group•Detroit, MI

13d•Onsite

About The Position

As an Assistant Director of Patient Dining Services, you will be responsible for supporting the day-to-day operations of patient meal service across a large hospital campus. In this role, you will lead and develop a team of associates dedicated to delivering high-quality, safe, and timely patient meals that support clinical outcomes and patient satisfaction. You will partner closely with clinical, culinary, and nursing teams while managing operational performance, regulatory compliance, and financial goals within your assigned area.

Requirements

1 to 3 years of food service management experience, preferably in healthcare or patient dining environments
Experience supporting patient meal service operations, including therapeutic diets and tray line/service delivery models, strongly preferred
Demonstrated ability to lead teams in a fast-paced, high-volume healthcare setting
Strong understanding of food safety, regulatory compliance, and patient satisfaction metrics
Excellent leadership, communication, and interpersonal skills
Financial acumen with experience managing labor, budgets, and cost controls
Proficient in MS Office (Word, Excel, PowerPoint, Outlook)

Nice To Haves

Associate’s degree preferred
Bachelor’s degree or Registered Dietitian (RD) background is a plus

Responsibilities

Oversee patient meal service operations, ensuring timely, accurate, and high-quality delivery of meals that align with physician orders and dietary requirements
Collaborate with clinical teams (dietitians, nursing) and culinary leadership to provide nutritious, patient-centered meals that support care plans
Support and implement patient dining programs focused on enhancing the patient experience and satisfaction scores
Ensure compliance with all healthcare regulations, food safety, sanitation, and infection control standards
Manage, train, and develop frontline associates and supervisors, fostering a culture of accountability, service excellence, and patient focus
Monitor and manage operational performance, including labor (FTEs), productivity, and departmental budgets
Maintain strong relationships with hospital leadership and key stakeholders across the campus
Assist in process improvement initiatives to optimize patient meal service efficiency and quality
Perform other duties as assigned