DIRECTOR OF PATIENT DINING

Compass Group • CONCORD, NC

5d • Onsite

About The Position

Morrison Healthcare, a Compass Healthcare company, is a leader in healthcare food and nutrition services, serving over 1,000 hospitals and healthcare systems nationwide. With over 31,000 associates, Morrison focuses on creating personalized dining experiences for patients and in their cafés to support the healing and health missions of their clients. The company has a long history of serving major health systems, leveraging culinary, nutritional, and operational expertise. Morrison has been recognized as one of Modern Healthcare’s Best Places to Work and a Top 125/APEX Award Training Organization. The company serves over 600 million meals annually, supported by a large team of registered dietitians and executive chefs. This specific role is for a Patient Services Manager in Concord, NC, at an Acute Care Hospital. It's an opportunity for a leader in hospitality, restaurant, or healthcare to grow within a leading healthcare foodservice organization. The ideal candidate thrives in a fast-paced environment, enjoys leading teams, and is passionate about delivering exceptional patient experiences.

Requirements

• Associate degree with 1+ year of foodservice experience OR bachelor’s degree in hospitality, nutrition, or related field
• Strong leadership, communication, and customer service skills
• Comfortable using Microsoft Office, EMR systems, and diet office software

Nice To Haves

• Foodservice, restaurant, hospitality, or healthcare leadership experience preferred
• Acute care experience is a plus
• CDM, DTR, or RD preferred
• ServSafe certification preferred

Responsibilities

• Lead, coach, train, and develop the Patient Services team
• Drive patient satisfaction and create a hospitality-focused culture
• Ensure dietary restrictions and physician-ordered diets are followed accurately
• Partner with clinical teams to support patient care and service excellence
• Oversee daily operations, staffing, and performance management
• Maintain compliance with HIPAA, Joint Commission, and regulatory standards
• Participate in quality improvement and patient satisfaction initiatives

Benefits

• RELOCATION ASSISTANCE IF OUTSIDE THE AREA
• Employee Referral Bonus
• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree