Assistant Director of Operations

Samaritan Daytop Village•New York, NY
•$66,300 - $75,000•Onsite

About The Position

The Assistant Director of Operations works under the general direction of the Program Director and is responsible for the safe and efficient operation of an agency residential program. The role manages and monitors administrative, fiscal, food services, physical plant safety and security, and transportation systems to support a positive environment of care and effective delivery of clinical services. The position also supervises a diverse team of support and clinical staff.

Requirements

  • Food Protection Certification from the NYC Department of Health or another relevant County Department of Health at hire or within 90 days of hire.
  • CPR Certification at hire or within 90 days of hire.
  • High school diploma or equivalent.
  • At least two years of administrative, building management, or related experience.
  • Availability to work a flexible schedule as needed in response to program and staff needs.
  • Computer literacy, including proficiency in Microsoft Office Suite and EHR.
  • Ability to work under pressure with excellent organizational skills.
  • Ability to maintain the confidentiality of patient records.
  • Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds.
  • Ability to work as a team member and independently.
  • Strong time management, writing, and communication skills.
  • Excellent interpersonal skills and ability to supervise, coach, mentor, develop, train, and teach substance use providers or providers in other clinical disciplines.
  • Knowledge of OASAS regulations on physical plant management, food services management, and fire safety management.

Responsibilities

  • Ensure program adherence to federal, state, and regulatory guidelines governing the physical plant, food services operations, and fire and safety management.
  • Monitor the program environment to ensure regulatory guidelines and agency safety and security policies are followed, a therapeutic milieu is maintained, and professional relationships remain positive.
  • Manage daily kitchen operations, transportation systems, and the physical plant in accordance with agency policies and procedures.
  • Supervise night and weekend staff, food services staff, facility and program maintenance staff, and the Healthcare Coordinator.
  • Provide scheduled supervision to assigned staff and document supervisory sessions.
  • Identify staff training needs and plan, develop, or conduct training to maintain and improve staff competencies and compliance.
  • Ensure staff uphold the agency Code of Conduct and Code of Ethics and comply with applicable laws and regulations, including 42 CFR confidentiality and HIPAA privacy and security requirements.
  • Manage inventories of cosmetic, janitorial, and office supplies.
  • Prepare and process purchase orders and check requests.
  • Monitor and supervise agency vehicles assigned to the facility.
  • Ensure the facility telephone system is maintained in working condition.
  • Serve as custodian of the petty cash fund as needed.
  • Compute and process client personal needs allowance monies.
  • Inform the Program Director of activities and significant conditions that may affect facility operations or client care.
  • Develop an annual physical plant maintenance budget when requested by the Program Director.
  • Fulfill responsibilities and duties as a New York State-mandated reporter.
  • Participate in quality improvement and other agency committees or work groups.
  • Perform other duties as requested.
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