Assistant Director of Human Resources

Omni Hotels & Resorts•Atlanta, GA

About The Position

The Assistant Director of Human Resources assists with and supervises all aspects of Human Resources at the Omni Atlanta Hotel at Centennial Park, including recruitment, benefits, training, associate relations, safety and Workers’ Compensation, liability prevention, and legal compliance. The role provides counsel to the Director of HR and guidance to hotel leaders, helps uphold Omni’s culture and policies, and assumes the Director of HR’s responsibilities in their absence. The position oversees associate services, onboarding and terminations, compliance, training, engagement and recognition programs, recruiting, compensation and performance programs, associate communications and events, personnel documentation, expense monitoring, and budgeting. It also supports investigations, employment litigation responses, succession planning, and the hotel’s associate feedback and engagement initiatives.

Requirements

At least 3 years of Human Resources experience.
At least 2 years of experience in a Human Resources leadership role.
Significant employee relations experience at a decision-making level, including investigations, coaching and counseling, and grievance handling.
Well-rounded Human Resources background with solid experience in employee relations, benefits, training, safety, liability avoidance, and compliance.
Bachelor’s degree.
Outstanding verbal and written communication skills.
Ability to coach, counsel, advise, mentor, and motivate associates and managers at all levels.

Nice To Haves

Hotel or resort experience.
SPHR or AHLA CHRE certification.
Experience conducting and implementing training and development programs.
Large hotel or resort experience.
Operations management experience.

Responsibilities

Supervise and train hourly and management Human Resources team members.
Provide counsel to the Director of HR on Omni policy, culture, and leadership.
Implement training and development programs and recommend new programs based on need.
Conduct investigations and assist the Director of HR and senior leadership with employment status decisions.
Assist the Director of HR in preparing responses to employment litigation from federal and state offices.
Fulfill the Director of HR’s responsibilities in their absence and communicate effectively with property leadership.
Advise department heads and hotel leaders on employee relations, Omni culture, and legal compliance.
Assist in developing and maintaining an active succession plan for all hotel departments.
Ensure Omni benefits programs and new-associate onboarding are implemented according to standards.
Ensure employee terminations are implemented according to Omni standards.
Maintain legal compliance and ensure the team stays current with evolving legislation and compliance requirements.
Maintain Associate Service Center standard operating procedures and ensure compliance with internal audit requirements and HR Assessment standards.
Implement associate feedback programs and the Associate Engagement survey, and help develop action plans.
Ensure Omni training programs and legally required training are implemented successfully.
Maintain neat and organized associate files.
Plan and execute associate events at least quarterly.
Implement Omni recognition programs and promote the Omni Service Champion culture.
Implement wage, salary adjustment, performance appraisal, and salary increase programs according to Omni standards, using accurate market data.
Establish recruiting and employment activities, including community and educational job fairs, and use monthly forecasting to meet departmental staffing needs.
Promote Omni culture and the Six Pillar philosophy while adapting to situations in accordance with Omni culture and standard operating procedures.
Develop an effective associate communications network using bulletin boards, department communication boards, posters, and flyers.
Document associate issues clearly and accurately and promptly follow counseling and disciplinary procedures while protecting the company’s legal interests.
Monitor departmental expenses using the check-book accounting process and keep associate relations and recruiting or advertising expenses within budget.
Participate in annual budgeting and forecast associate-relations expenditures with the Director of HR.
Fulfill reasonable management requests as directed by the Director of HR, GM, or Managing Director.
Conduct exit interviews for terminating associates and ensure final clearance and paycheck distribution.