Assistant Director of Human Resources

Omni Hotels & Spas • Fort Lauderdale, FL

5d

About The Position

The Assistant Director of Human Resources partners with the Director of HR in a leadership role to support financial objectives, guest service, and company culture through strategic planning and organizational development. The role supervises and trains hourly and management Human Resources team members and works closely with the Director of HR to implement Omni policies, culture, and leadership initiatives.

The position supports employee relations, investigations, employment litigation responses, union relations and Collective Bargaining Agreement compliance. It provides guidance to hotel leaders, maintains legal compliance and HR procedures, and helps manage associate onboarding, terminations, benefits, training, engagement, succession planning, workers’ compensation, and leave-of-absence processes. The Assistant Director fulfills the Director of HR’s responsibilities in their absence and co-chairs the Social Committee to organize associate events.

Requirements

• At least 3 years of experience in Human Resources.
• At least 3 years of experience in a Human Resources leadership role, including at least 2 years as a Senior HR Manager or 1 year as an Assistant Director.
• Significant employee relations experience at a decision-making level, including conducting investigations, managing coaching and counseling, and handling grievances.
• Well-rounded Human Resources background with solid experience in employee relations, benefits, training, safety, liability avoidance, and compliance.
• Bachelor’s degree.
• Outstanding verbal and written communication skills.
• Ability to coach, counsel, advise, mentor, and motivate associates and managers at all levels.

Nice To Haves

• Hotel or resort experience.
• Bilingual in English and Spanish.
• Experience in a unionized hotel.
• Experience conducting and implementing training and development programs.
• Large hotel or resort experience.
• Previous union experience.

Responsibilities

• Supervise and train hourly and management Human Resources team members.
• Partner with the Director of HR on Omni policy, culture, and leadership.
• Implement training and development programs and recommend new programs based on need.
• Conduct investigations and assist the Director of HR and senior leadership with employment status decisions.
• Assist the Director of HR in preparing responses to employment litigation from federal and state offices.
• Maintain an effective working relationship with the union based on mutual respect for applicable Collective Bargaining Agreements.
• Educate Omni leaders on the Collective Bargaining Agreement provisions applicable to their areas.
• Handle union issues, including grievances, mediations, and arbitrations.
• Fulfill the Director of HR’s responsibilities in their absence and communicate with property leadership as necessary.
• Advise department heads and hotel leaders on employee relations issues, Omni culture, and legal compliance.
• Assist the Director of HR in developing and maintaining succession plans for all hotel departments.
• Ensure Omni benefits programs and new-associate onboarding are implemented according to standards.
• Ensure associate terminations follow Omni standards.
• Maintain legal compliance and keep the team current with evolving legislation and compliance requirements.
• Maintain Associate Service Center Standard Operating Procedures and ensure compliance with Internal Audit requirements.
• Ensure the department meets HR Assessment standards.
• Implement the Associate Engagement survey and assist the hotel in creating action plans.
• Ensure Omni training programs are successfully implemented and legally required training is completed.
• Manage workers’ compensation and leave-of-absence processes.
• Co-chair the Social Committee and plan and execute associate events at least quarterly.
• Promote Omni culture and the Six Pillar philosophy while adapting to situations in accordance with Omni culture and Standard Operating Procedures.
• Document associate issues accurately and promptly following counseling and disciplinary procedures, protecting the company’s legal interests.
• Fulfill reasonable management requests as directed by the Director of HR, GM, or Managing Director.
• Conduct exit interviews for terminating associates and ensure final clearance and paycheck distribution.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager