Assistant Director of Human Resources

Omni Hotels & Resorts•Fort Lauderdale, FL

About The Position

The Assistant Director of Human Resources partners with the Director of HR in a leadership role to support financial objectives, guest service, and company culture through strategic planning and the development of organizational structure and policy. The role supervises and trains hourly and management Human Resources team members and works closely with the Director of HR to implement policies, culture, and leadership initiatives. It also supports investigations, training, legal compliance, employee relations, and a positive work environment at the Omni Fort Lauderdale Hotel. The position provides guidance to hotel leaders on employee relations, helps maintain union relationships and compliance with Collective Bargaining Agreements, and handles union grievances, mediations, and arbitrations. It supports the hotel’s benefits, onboarding, termination, succession planning, associate engagement, training, workers’ compensation, and leave-of-absence processes. The Assistant Director fulfills the Director of HR’s responsibilities during their absence and helps ensure the department meets Omni standards, audit requirements, and legal obligations.

Requirements

At least 3 years of experience in Human Resources.
At least 3 years of experience in a Human Resources leadership role, including at least 2 years as a Senior HR Manager or 1 year as an Assistant Director.
Significant employee relations experience at a decision-making level, including investigations, coaching and counseling, and grievance handling.
Well-rounded Human Resources background with solid experience in employee relations, benefits, training, safety, liability avoidance, and compliance.
Bachelor’s degree.
Outstanding verbal and written communication skills.
Ability to coach, counsel, advise, mentor, and motivate associates and managers at all levels.

Nice To Haves

Hotel or resort experience.
Bilingual English and Spanish.
Experience in a unionized hotel.
Experience conducting and implementing training and development programs.
Large hotel or resort experience.
Previous union experience.

Responsibilities

Supervise and train hourly and management Human Resources team members.
Partner with the Director of HR on Omni policy, culture, and leadership.
Implement training and development programs and recommend new programs based on need.
Conduct investigations and assist the Director of HR and senior leadership with employment status decisions.
Assist the Director of HR in preparing responses to employment litigation from federal and state offices.
Maintain an effective working relationship with the union based on mutual respect for applicable Collective Bargaining Agreements.
Ensure Omni leaders understand the Collective Bargaining Agreement provisions relevant to their areas.
Handle union issues, including grievances, mediations, and arbitrations.
Fulfill the Director of HR’s responsibilities during their absence and communicate with property leadership as necessary.
Advise department heads and hotel leaders on employee relations and help ensure leaders uphold Omni culture and comply with the law.
Assist the Director of HR in developing and maintaining an active succession plan for all hotel departments.
Ensure Omni benefits programs are implemented according to standards.
Ensure new-associate onboarding and employee terminations follow Omni standards.
Maintain legal compliance and keep the team up to date on legislation and compliance requirements.
Maintain Associate Service Center standard operating procedures and ensure compliance with Internal Audit requirements.
Ensure the department meets HR Assessment standards.
Implement the Associate Engagement survey and help the hotel create action plans.
Ensure Omni training programs are implemented and the hotel meets legally required training obligations.
Manage workers’ compensation and leave-of-absence processes.
Co-chair the Social Committee and plan and execute associate events at least quarterly.
Help define Omni culture and the Six Pillar philosophy on the property, adapting to situations in accordance with Omni culture and standard operating procedures.
Document associate issues clearly and accurately in a timely manner following counseling and disciplinary procedures, while protecting the company from legal liability.
Fulfill reasonable management requests as directed by the Director of HR, GM, or Managing Director.
Conduct exit interviews for terminating associates and ensure final clearance and paycheck distribution.