Assistant Director of Human Resources

Omni Hotels & Resorts•Boston, MA

24d•$105,000 - $120,000•Onsite

About The Position

The Assistant Director of Human Resources assists with and supervises all aspects of Human Resources at the Omni Boston Hotel at the Seaport, including recruitment, benefits, training, associate relations, safety and workers’ compensation, liability prevention, and legal compliance. The role advises hotel leaders and supports the Director of HR in maintaining Omni policy, culture, and leadership practices. In the Director of HR’s absence, this position fulfills the Director’s responsibilities and communicates with property leadership as needed. The position oversees Human Resources team members and helps ensure consistent implementation of Omni standards and programs across associate services, onboarding and terminations, training, engagement, recognition, compensation, performance management, recruiting, communications, and associate events. It also supports investigations, employment decisions, legal responses, budgeting, documentation, and compliance. The posted salary range is $105,000–$120,000 per year.

Requirements

At least 3 years of experience in Human Resources.
At least 2 years of experience in a Human Resources leadership role.
Significant employee relations experience at a decision-making level, including conducting investigations, managing coaching and counseling, and handling grievances.
Well-rounded Human Resources background with experience in employee relations, benefits, training, safety, liability avoidance, and compliance.
Bachelor’s degree required.
Outstanding verbal and written communication skills, with the ability to coach, counsel, advise, mentor, and motivate associates and managers at all levels.

Nice To Haves

Ability to communicate in a second language.
Experience working with labor unions.
Hotel or resort experience strongly preferred.
SPHR or AHLA CHRE certification preferred.
Experience conducting and implementing training and development programs.
Large hotel or resort experience preferred.
Operations management experience preferred.

Responsibilities

Supervise and train hourly and management Human Resources team members.
Provide counsel to the Director of HR on Omni policy, culture, and leadership.
Implement training and development programs and recommend new programs as needed.
Conduct investigations and assist the Director of HR and senior leadership with employment status decisions.
Assist the Director of HR in preparing responses to employment litigation from Federal and State offices.
Fulfill the Director of HR’s responsibilities in their absence and communicate with property leadership as necessary.
Advise department heads and hotel leaders on employee relations and support compliance with Omni culture and applicable law.
Assist in developing and maintaining a hotel-wide succession plan.
Ensure Omni benefits programs are implemented according to standards.
Ensure onboarding and employee terminations follow Omni standards.
Maintain legal compliance and keep the team current on legislative and compliance changes.
Maintain Associate Service Center Standard Operating Procedures and ensure Associate Services meets Internal Audit requirements and HR Assessment standards.
Implement associate feedback programs and the Associate Engagement survey, and help develop action plans.
Ensure Omni training programs and legally required training are implemented successfully.
Maintain neat and organized associate files.
Plan and execute associate events at least quarterly.
Implement Omni recognition programs and promote the Omni Service Champion culture.
Implement wage, salary adjustment, performance appraisal, and salary increase programs according to Omni standards, using accurate market data for compensation programs.
Manage recruiting and employment activities, including community, college, and university job fairs, and use monthly forecasting to meet departmental staffing needs.
Promote Omni culture and the Six Pillar philosophy while following Omni culture and Standard Operating Procedures.
Develop associate communications through bulletin boards, department communication boards, posters, and flyers.
Document associate issues clearly and accurately in a timely manner, following counseling and disciplinary procedures and protecting the company’s legal interests.
Monitor departmental expenses through the check-book accounting process and help keep associate relations and recruitment/advertising expenses within budget.
Participate in annual budgeting and forecast associate relations expenditures with the Director of HR.
Fulfill reasonable management requests as directed by the Director of HR, GM, or Managing Director.
Conduct exit interviews for terminating associates and ensure final clearance and paycheck distribution.