Assistant Director of Housekeeping and Environmental Care - Waldorf Astoria New York
About The Position
After undergoing a transformative restoration, Waldorf Astoria New York is set to reignite its magnetic allure. Waldorf Astoria New York is seeking an Assistant Director of Housekeeping and Environmental Care to unveil a new era of luxury which embodies the spirit of New York City. With a fresh, modern expression of its rich, authentic legacy, Waldorf Astoria New York provides guests the exceptional environment and the personalized attention of True Waldorf Service that creates unforgettable experiences for discerning travelers with 375 rooms, 375 Private Residences, 40,000 square feet of event space, holistic spa and wellness programming, and a celebrity chef partnership. In landmark destinations around the world, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations. The ideal candidate will be a remarkable leader, exceptional strategic planner, creative thinker, with a passion for delivering unique and memorable experiences, and the ability to drive the business forward through innovation and fostering a positive culture. The Assistant Director of Housekeeping and Environmental Care is responsible for directing and administering all housekeeping operations to ensure the overall cleanliness and quality of the Waldorf Astoria New York's continuing effort to deliver outstanding guest service and financial profitability. This position will oversee services at the Hotel and Residences.
Requirements
- Demonstration of Hilton's Values: Hospitality, Integrity, Leadership, Teamwork, Ownership, Now
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
Responsibilities
- Assist the Director in ensuring cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices and banquet/meeting/conference rooms in accordance with federal, local and company health, sanitation and safety standards
- Plan, distribute, delegate and direct daily, weekly, monthly, quarterly and annual work assignments
- Inspect public areas and guest rooms to ensure compliance with quality assurance standards
- Assist the Director in the administration of systems use and management, budgeting and forecasting, inventory control, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
- Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward
- Recruit, interview and train team members
- Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for team members and ensuring proper labeling of hazardous supplies in accordance with federal, state, local and company regulations
Benefits
- Access to pay when you need it through DailyPay
- Medical Insurance Coverage – for you and your family
- Mental health resources including Employee Assistance Program
- Best-in-Class Paid Time Off (PTO)
- Go Hilton travel program: 100 nights of discounted travel
- Parental leave to support new parents
- Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
- 401K plan and company match to help save for your retirement
- Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
- Career growth and development
- Team Member Resource Groups
- Recognition and rewards programs
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
